Customer Service Sales

Rajvinder K. Puar

*** *. *** **. # *** Phone: 310-***-****

Burbank, CA 91502 email: *************@*****.***

SUMMARY:

An ambitious self motivated & detail oriented individual with experience in computer programming, sales & marketing and

customer service/support. Achievements include successful delivery of application projects and extensive sales/customer service

background with the ability to learn & utilize newly acquired skills quickly.

EXPERIENCE:

1-800-Dentist September 2007-May 2011

Los Angeles, CA

Sales & Account Management

Sold membership to Dentists for a Dental Referral Service/Marketing Company.

• Provided exceptional customer service to each caller professionally & efficiently with the ability to build productive

relationships, resolve complex issues and win customer loyalty.

• Demonstrated high energy and well-built desire to attain top results with a positive, charismatic can do attitude.

• Sold membership to new clients as well as retaining prior members.

• Exceptional organizational, oral/written communication and problem resolution skills. Thrive in both independent and

collaborative work environments.

• Earned Top Sales Weekly Leader Awards, Recognized as Top Performer by CEO & Management.

Prudential Financial October 2001-May 2002

Woodbridge, NJ

Executive Assistant/ Junior Developer

Reported directly to Systems Director and Vice President of Technology Services.

• Wrote code using Visual Basic Programming for the Taxation Dept.

• Performed extensive administrative duties daily.

Emagination December 2000-July 2001

Bridgewater, NJ

Computer Programmer

Developed software applications utilizing Visual Basic and Microsoft Access.

• Successful completion of two user applications involving design and development.

• Assisted Vice President of Development in coordinating development projects.

• Established time keeping operation for software development team.

EDUCATION:

New Jersey Institute of Technology - Newark, NJ (Incomplete Bachelor’s Degree in Computer Science)

Middlesex County College - Edison, NJ (General Education requirements)

Santa Monica College/East Los Angeles College of Respiratory Therapy

ADDITIONAL SKILLS:

• Computer Languages - Visual Basic, Visual C++

• Database and Network - Microsoft Access, Windows NT Administration, Netware Systems

Administration

• Q & A Software Testing with Win Runner, Microsoft Office & Lotus Notes

• Exceptional Customer Service & Support Skills

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