SUZANNE CANTRELL
**** *. ******* ***. #** Phoenix, AZ 85020 206-***-**** (cell) **********@*****.***
EXPERTISE
Executive Assistant
Energetic, efficient, and focused individual with 10+ years business and sales administration.
Process specialist focused on evaluation, organization, and relationship management. Creative
problem solver achieving timely resolution. Project skills include: business reporting, data analysis,
budget preparation, program development, workshop facilitation and employee training.
Administrative experience includes: database maintenance, revenue tracking, presentation
preparation, payroll, sales forecasting, expense management, travel and event coordination.
Personal toolbox contains:
MS OfficePro 2007 Wordpress Concur Expense
CRM E-Perform Social Media
ACCOMPLISHMENTS
Speaker: TEDx Women: Seattle Live Stream, Living Authentically, December 2010
Speaker: TEDx Tacoma, Passionate Leadership, April 2010
Interview: Talk Show, Winning Life Through Pain, February 2009
EXPERIENCE
Tahoma Equine Partners – Seattle, WA
Oct 2007 – Current
Owner/Consultant
http://tahomaequinepartners.com/
Approved EFL (Equine Facilitated Learning) instructor and small group facilitator.
Relationship management - analysis of target audience educational needs, individual development
planning, and project supervision.
Program development (leadership, communication, teamwork, life skills).
Workshop & clinic planning, public speaking and EFL demos.
Teaching and equestrian coaching.
Avnet Corporation - Redmond, WA
Jul 2001 – Dec 2006
Executive Assistant
Business Reporting: Performed and created complex business reporting tasks for budgets, forecasting,
P&L analysis, sales & performance tracking.
Project Management: Supervised ranch telecom upgrade, office relocation. Organized transfer and
integration of local employees and equipment as well as facility shutdown during corporate merger.
Calendar, Travel, and Event Management: Managed multiple calendars, including VPs, Directors, District
Managers, branch training calendars, and branch vacation calendars. Created and booked multiple
destination travel itineraries. Created presentations for Executives and District Managers. Coordinated
local engineering seminars, annual golf tournament, supplier events, training sessions, and branch
meetings.
Operations & Training: Performed process improvement, created and implemented training for executive
and branch administrators. Supervised receptionist and contract staff hiring / training activities.
HR Activities: Performed local branch HR activities, including: Payroll, FMLA documentation, hiring
requisitions, internal transfers, terminations, vacation requests, and new employee orientation.
Cisco Systems, Inc. - Bellevue, WA
Jul 2000 - Apr 2001
Field Sales Administrator, Microsoft Region and Microsoft Global Support
Established set-up of new region within the Northwest Operation and worked with various teams to
complete correct transfer of all sales and personnel data. Created administrative training review for new
team members. Assisted new Regional Manager in transitioning to the team.
Guided Global Account Manager in management of the team’s daily operations and weekly/monthly
deliverables during transitional period without a Regional Manager to lead the team.
Developed a new business tracking report for different business units within Microsoft, including
international sectors. Identified missing international bookings credits of $4 million and facilitated correct
assignment of credits.
Collaborated successfully with sales credit management team to identify, troubleshoot, and resolve
ongoing sensitive issues within the tracking database.
EDUCATION
University of Washington, BA Italian 1997
Epona Equestrian Services, Approved EFL Instructor 2007