Customer Service Manager

Halima Begum

**-** ******** ******, *********.NY-11385 Home: 646-***-****

Cell: 917-***-****

********@*****.***

OBJECTIVE: To obtain a job that will help to utilize my skills and

experiences with opportunity for growth and

advancement

EDUCATION:

LaGuardia Community College; Long Island City, NY

9/2007-Present

Major: Business Administration

EXPERIECE:

Boston Market, Metropolitan Ave, Middle Village, NY

2/2009-Present

Shift Manager

. Subordinate shift workers base on corporation rules and polices

. Responsible for food service in a busy restaurant and calculate sales

purchase

. Take inventory and maintain all general office work's order by general

manager

. Filing and entering data in computer and checking all cost accounting

on shift

. Check sales and expenses and record profit of the day; Operate the

cash registers

Star Accounting Firm (SAF), Long Island City, NY

1/2010-4/2010

Accounting Clerk (Internship)

. Handled all tax filling (e-file) such as income tax, business tax, and

corporation tax

. Operated Bookkeeping, QuickBooks and prepared payroll

. Helped people to solve Immigration problems

. Provided excellent customer service

LaGuardia Computer Club, LaGuardia Community College, NY

3/2009-2/2010

Secretary (Rep) Elected

. Prepared budget and presentation on every week meeting

. Attended weekly meeting with club members, and took notes of the

minutes

. Sent email to club members and contacted with club officers

. Arranged meeting with officers, professors and discussed new projects

CVS Pharmacy, Ridgewood, NY

3/2008-8/2009

Cashier/Shift Supervisor

. Handled all financial transactions; provided excellent customer

service

. Operated the cash register and calculated sales purchase

. Restocked inventory as needed

. Responsible for general office work and maintenance on computer

SKILLS: Microsoft Office word, Excel, Access, PowerPoint and Internet

search

Management skill, leadership skills, ability to work with group as

a team,

Strong communication skills; Fluent in English, Bengali, Hindi, and

Urdu

REFERENCE: Evelyn (AGM of Boston Market corp.) cell: 646-***-****

Contact this candidate