Project Manager Technical Support
Resume:
CARLOS ARTURO SOTELO
ZAPERHI L LS, FLORIDA 33542
**************@*******.***
Telephone 405-***-****
Education
Claridad High School Lima, Peru Graduated 1991
San Ignacio de Loyola University Lima, Peru
G raduated 1997 – B achelor of Science – I nformation Systems
S kills
T rilingual: Fluent in Spanish, English and Portuguese. Also speak I talian.
I am proficient in all basic tasks dealing with all versions of M icrosoft Windows to
i nclude the most
C urrent version of Microsoft Windows.
PROFESSIONAL EXPERIENCE
• Repair and maintain the computers and servers.
• Configure new hardware, install and update the software packages.
• Look after physical and investigative processes, including technical support.
• Remove all kinds of snags as well as problems including spy ware and viruses.
• Windows XP support
• Remote PC support
• Application support
• Operating Systems: Windows 95, Windows 2000, Windows XP, Windows Vista, MS
DOS
• O ffice Package: Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft
Access,
M icrosoft Outlook.
• Operating AS-400 System
• Track inventory and create purchase orders as needed to replenish materials
• Receiving incoming purchase orders
• Checking all incoming and outgoing freight for accuracy
• Conducting weekly physical cycle counts on various i tems and entering into the
AS400 system to compare figures. Research any discrepancies
R EFERENCES UPON REQUEST
E M P LOY M E N T H ISTORY
ABC SUPPLY. E dmond, Oklahoma. May 2010 – Sept 2010 (Temporary employment)
Title: Inventory Control/Purchasing
Duties: Purchasing, receiving, inventory control.
B alon Corporation. O klahoma City, Oklahoma. 2007 – November 2009
Title: Technician
Duties: Data Processing
Satpro Communications. O klahoma C ity, O klahoma. 2002 – 2007
Title : Technician
Duties : Sales and Installer for Dish Network
M inistry of T ransports, Communications, House and Construction. L ima City, Peru
2000 - 2002
Title : System Programmer
Duties : Programmer for visual Basic 6.0
Shell . L ima City, Peru. 1999 - 2000
Title : System Programmer
Duties : Programmer for visual Basic 6.0
University San Ignacio de Loyola. L ima City, Peru. 1995-1999
Title : Technical Support
Duties : Hardware and Software help desk
R eferences
Dave Mayo
ABC Supply Co. Project Manager
Jeff Faulkner
ABC Supply Co. Branch Manager
Josh Qualle
United States Air Force Sergeant
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