Administrative Assistant Engineer

S ARAI ARROYO

**** ********** **. ****** ****, FL 32792 Mobile: 407-***-**** ***********@*******.***

SUMMARY OF QUALIFICATIONS

Self-Motivated, hard-working, and technically skilled with over six years of Administrative experience. Can work well

in team dynamics. Fast learner with the ability to grasp new software applications. Excellent written and verbal

communication skills. MS and Mac Applications, Internet Research, Invoices/Spreadsheets/Statistical reports, Word

Processing: 60 wpm, Records Organization & Management, Teambuilding, Document Editing and Proofreading,

Activity Coordinating and Planning, Fluent in English and Spanish, Office Equipment Operation and Maintenance.

EXPERIENCE

7/2010-3/2011 ASHOKAN SERVICES Brooklyn, NY

Administrative Assistant/Secretary

Updated company’s database and uploaded documents for new and old clients.

Processed, prepared and sent documents such as refund forms, proposals, and status reports to our clients.

Maintained and organized client files.

Followed up with clients regarding the status of their refunds with the Department of Environmental Protection.

Handled phone calls and messages.

Coordinated and followed-up on appointments for plumbing work as well as for backflow prevention testing.

Assisted the Chief Engineer with projection equipment during presentations.

Researched property information needed to prepare forms and confirm database information.

Ordered office supplies as needed.

Coordinated incoming and outgoing mail.

1/2005 – 4/2010 CHRIST HISPANIC UMC Orlando, FL

Administrative Assistant/Secretary

Organized and kept files of important data pertaining Christ Hispanic United Methodist Church.

Translated documents and served as translator, recording notes as needed at important meetings.

Prepared weekly bulletin and maintained records of church membership, and other databases.

Prepared invoices upon request.

Collected information and prepared monthly reports for statistical data.

Coordinated conference calls and meetings communicating with all parties involved.

Maintained and updated a calendar of important activities.

Updated web page using iWeb.

Performed regular clerical duties such as faxing, copying documents, and mailing letters.

Adapted a new system for information-gathering to be utilized as a source for reports due.

Contacted technicians to ensure that all office equipment issues were taken care of .

Ordered and stocked office supplies for the office and ministries.

Arranged personal and ministry-related travel, including hotel accommodations.

Provided information on social programs available to the community.

Assisted setting new office equipment.

Acted as a liaison between church leaders and their committees to ensure their attendance to meetings.

6/2004 – 1/2005 QUALITY FLORIDA HOMES, INC. Orlando, FL

Receptionist

Managed a high volume of phone calls and channeled them to the right representative.

Contacted clients and gave follow-up with their appointments.

Provided clients with information on advertised property.

Updated contact information.

Greeted and received clients.

Kept an updated registry of visitors.

Received and forwarded incoming mail and faxes.

Prepared and mailed correspondence on request.

EDUCATION

UNIVERSITY OF CENTRAL FLORIDA – Orlando, FL

Bachelor of Arts in Psychology, 2009

Minor in Communications, 2009

VALENCIA COMMUNITY COLLEGE – Orlando, FL

Associates Degree in Psychology, 2006

RELATED COURSEWORK

Keyboarding and Document Processing, Computer Keyboarding, Electronic Writing I, II and III, Principles of Macro

Economics, Micro Fundamentals and Applications, Principles of Advertising.

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