Sales Manager

Fionnuala M. Douglas

**** ***** *****, ***. * Columbus, Indiana 47201 Ph: 812-

***-**** *************@*******.***

ACHIEVEMENTS:

Pangaea Ltd., LLC - Columbus, IN

**** - *******

Independent Contractor

Provide project-based retail services, including merchandizing, store re

sets, inventory and event marketing.

As Pangaea Design Studio, execute freelance graphics and illustration for

clients from various business industries. Recent book cover illustration

releases include "TAINOS, AZTECS, MAYAS, INCAS, A Timeless Tapestry",

December 2010 and "The Bloody Crown", March 2011.

Advantage Sales & Marketing - Columbus, IN

2009-2010

Event Specialist - Part Time

Demonstrated fresh and packaged food and other consumer goods inside

retail outlets in order to generate brand awareness and increase product

sales.

Menards - Columbus, IN 2007 -

2009

Assistant Manager, Millwork

Began as Part time Team Member promoted to Assistant Manager. Worked with

contractors and guests to determine accurate specifications for retail and

special order sales. Responsible for department schedules and reports;

freight handling/stocking, planograms, resets, inventory, and team member

training. Selected for new store set-up and employee training in 2008 at

Evansville, IN. Greatest challenge and achievement came following massive

flood of 2008, when I assisted victims, most without flood insurance, in

finding the most cost effective methods to save and rebuild their homes.

Polo Ralph Lauren - Edinburgh, IN

2005 - 2006

Lead, Home Furnishings & Children'swear

Responsible for maintaining stock, displays, installations and re-sets.

Successfully increased sales volume by 3% through customer service and

repeat sales efforts.

Day's Inn Waccammaw -Myrtle Beach, SC

2003 - 2005

Managing Partner, Douglas Hospitality, LLC

Served as a managing partner for 90 room property located 6 miles from

Myrtle Beach Airport. While previous owners had spent $1 million in capital

improvements to the property, we oversaw the renovation of overnight rooms,

raised housekeeping and maintenance standards, including a supplies par and

a comprehensive PM program; installed security systems, conducted Front

Office training in the areas of up selling and yield management. Due to my

husband's illness, I returned to Columbus, IN.

Pangaea Ltd., LLC. - Mt. Pocono, PA and Columbus, IN

2000 - 2003

Freelance Designer

Conceptual and final renderings for landscape and interior designers.

Contract work for local architect (IN). Freelance graphics and Illustration

for various business organizations.

Hansen & Horn Group, Inc. - Columbus, IN

2002 - 2003

Sales Assistant - Part Time

Lead generation; appointment setting and model home tours; customer service

and information for potential clients of new home construction. (Terrace

Woods, Princeton Park)

New York State Historical Association - Cooperstown, NY

1998 - 2000

Artisan, Museum Teacher, Docent

As an artisan, created commissioned wallpapers for historic sites,

instructed children and led workshops at the Farmer's Museum; led tours on

American Indian Artifacts, Folk Art and Hudson River Artists at Fenimore

Art Museum. Featured in Country Living Magazine and on Martha Stewart

Living broadcast in 1999.

Canadian Consulate General - New York, NY

1990 - 1994

Commercial Trade Officer, Wholesale Market - Tourism Sector

Created and implemented fiscal budget and marketing plans. Managed

development program and provided funding for qualified Canadian firms

seeking to do business in the US as well as assisting American companies in

expanding interests to Canada. Participated in economic symposiums with

trade partners, representing Consulate. Arranged and led trade missions to

Canada with corporate and government providers of tourism services.

Official government representative to USTOA. Responsible for Market

Intelligence.

Cendant Corporation - Wayne, NJ - (formerly Hospitality Franchise Systems)

1988 - 1990

Regional Training Manager, NE USA & Puerto Rico

Conducted training for 128 properties in all areas of operations and

service. Responsible for Program Development for Sales & Marketing segments

including Yield Management and for General Manager's School. Assigned to

write the Corporate Sales & Marketing Manual and conducted special training

for new General Managers of Amerisuites project.

Servico Hotels and Resorts - Palm Beach, FL

1986 - 1988

Director of Sales, Detroit Hilton; Front Office Manager, Huntingtron

Hilton, NY

Assigned pre-opening and opening phases of 306 room hotel, including 64

room Concierge Floor. Charged with set up of operations and training for

GSA's, Concierges, Reservations and Bellstand staff. In first year of

operations, hotel delivered $6.9 million profit on $18 million in sales.

Promoted to Detroit Hilton. Responsible for Group and Catering Sales and

Operations, training and development of Sales Managers.

LANGUAGES:,

English: native speaker - Spanish: conversational from childhood

Mandarin Chinese: student

EDUCATION:

Fashion Institute of Technology, New York, NY Major:

Textile Design

New York University, School of Continuing Education Certificate, Travel

Marketing

CERTIFICATION: Certified Professional Food Manager

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