Joseph Lai
********@***.***
Virginia Beach, VA 23462
Objective: To obtain a career in the IT/Management sector of an
organization.
Education: Old Dominion University, Norfolk, VA
Bachelor of Science in Business Administration
May 2011
Major: IT
Minor: Management
Tidewater Community College, Virginia Beach, VA
Associate of Science in Business Administration Dec
2009
Certifications: CompTIA Security + Certified
June 2011
Relevant Courses: Database Concepts using SQL, Project Management in
Information Systems, Systems Design/Implementation, Business
Telecommunication/Networks, Principles of Accounting,C++ Programming,
Principles of Architecture,Cobol and Applications,Network
Server/Applications2008/2003) .
Experience:
June 2010 - Present
June 2009- September 2009 Social Security Administration
Student Intern
. Photocopied and faxed source documents into viewing system-
NDRED.
. Posted wages into the MISSICS system via SSIMWR.
. Maintained a log for Social Security cards for foreign
applicants.
. Reviewed identification documents, reviewed them for
accuracy, and made any necessary changes before inputting
applications into the system-SS-5 Assist.
. Handled all incoming and outgoing mail accordingly.
. Interviewed applicants for replacement Social Security cards
daily.
December 2009- May 2010 Massage Envy
Front Desk Receptionist
. Answer all incoming calls
. Book appointments for customers, and make outgoing courtesy
calls.
. File all customer folders daily
. Sell massage memberships to first time guests
Qualifications: An enthusiastic graduate IT student with sufficient
interpersonal, written and oral skills; a motivated team
player with familiar knowledge of Database Concepts and SQL;
general knowledge of related coursework include Project
Management in Information Systems, Systems Design and
Implementation, Business Telecommunications/Networks,C++
Programming, Cobol and Applications, proficiency in Microsoft
Office applications.
References: Available upon request