Project Manager Management

David A. Thompson

Liberty Township, Ohio *****

513-***-****/abhbf7@r.postjobfree.com

Summary of Qualifications

• Experience working with C level managers as I was one myself and generally reported to a CEO/CFO level

individual

• Executive management team member that was responsible for providing quarterly reports to board level

individuals regarding the strategic plan and direction of the IT department.

• Tasked with devising steering committees to gauge end user requirements and thoughts to better forecast the future

structure and vision for my department and subordinates. These committees typically involved a high ranking

selected individual from various departments such as finance, IT, Marketing, Operations, HR, etc.

Professional Experience

3/8 – Present AS Computers – West Chester, OH

CIO

• Responsible for the strategic direction and vision for the organization.

• Prepare and manage budgets and payroll

• Negotiate vendor contracts

• Define technology objectives for clients and apply the appropriate technical solutions to accommodate those

objectives from both a cost effective and scalable technological objective.

• Prepare business continuity and disaster recovery solutions for customers.

• Responsible for the management of an IT staff that supports various organizations around the Tri-State area

• Provide customers with monthly reports showing current status of their environments versus prior baseline

statistics. These metrics provide clients an overview of their infrastructure and offer them solutions for

improvement(s) as well as cost saving possibilities.

1/05 – 3/08 LEC Managed Care Facility – Cincinnati, OH

Director of Information systems

• Responsible for directing and coordinating the activities of the IS department for multiple Managed Care facilities.

• Prepare and manage IT budgets

• Responsible for the strategic direction and vision for the organization.

• Negotiate vendor contracts

• Managed and forecast a technology budget in excess of $3 M per annum.

• Participated on an IT steering committee that was responsible for notating business needs and collaborating with

department heads and management on strategic solutions that benefited the organization as a whole.

• Developed an R&D strategy responsible for staying abreast of new technologies and solutions that would benefit

the company.

• Maintained a training schedule for myself and my staff to stay up to date with current and emerging data, telecom,

security and software related solutions

• Systems include – Advanced Answers (EMR), Monette (EMR), Responder, Omnicare

11/02 – 1/05 Presbyterian Manors of Mid America Managed Care Facility – Wichita, KS

Director of Information Systems

• Responsible for directing and coordinating the activities of the IS department for multiple Managed Care facilities.

These duties include the following:

• Developed an R&D strategy responsible for staying abreast of new technologies and solutions that would benefit

the company.

• Chaired an IT steering committee that was responsible for notating business needs and collaborating with

department heads and management on strategic solutions that benefited the organization as a whole.

• xManaged and forecasted a budget in excess of $1 M per annum. Funds were allocated for hardware/software

upgrades, infrastructure redesign, support and training

• Responsible for implementing a formal help desk with documented procedures

• End user communities consist of 2,000+ employees on rotating 24/7 shifts

• Managed local staff as well as employees and contractors in multiple geographic locations

• Systems included – Meditech (EMR), Advanced Answers (EMR) Omnicare, Rauland Responder

12/01 – 11/02 Independent consulting

• Provided private consulting services for various local and national corporations.

• Responsible for project management of local and wide area network redesigns

2/00 – 12/01 Great Smokies Diagnostic Laborites – Asheville, NC

MIS Manager

• Responsible for the overall management of the IS department. These duties included the following:

• Responsible for managing the help desk and support engineers

• Provide on-site training classes for corporate technical applications

• Support LAN/WAN infrastructure in a high availability 24/7 environment

• Support a hybrid environment (Windows NT, Windows 2000, Unix, Sun cluster, Oracle, SQL)

• Implemented a Great Plains accounting software solution which involved gathering the specifications from my

end user community and working with Great Plains to implement the solution.

• Support local pbx and remote Telco VOIP systems

• Establish partnerships with various vendors and corporations to prepare organization for future growth and

expansion

• Prepare and manage IT budget with a forecast of $1.2 M per annum.

• Maintained and negotiated SLA’s with local clients and external vendors

• Responsible for IT vendor selection and contract negotiation

• Established S.O.W’s (statement of works) for outsourced projects – (I.E. video conferencing, help desk software

and telecommunications infrastructure)

• Responsible for corporate security procedures and guidelines

2/99– 2/00 Independent Consulting

Eltrax/Verso – Charlotte, NC

Project Director

• Responsible for the management of projects and customer expectations. My duties included creating statements of

work and assisting with the design of all proposals. I was also responsible for creating budgets and making sure

that my projects were completed on time and within the predefined budget(s). Projects ranged in value from

$300k to in excess of $20M.

• Responsible for the national 12,000 seat rollout of Microsoft SMS for the National Guard

• Managed budget of $3M. Funds were allocated for equipment, software, training, travel and support

•

• Advanced Systems Design – Charlotte, NC

• Sr. Project Manager

• Responsible for the maintenance and support of the First Union WAN

• Assist with the implementation and design of a WAN

•

• Network Solutions – Charlotte, NC

Sr. Project Manager

• Responsible for the maintenance and support of the Nations Bank WAN

• Designed and implemented new WAN locations

• Create and manage full life cycle project plans for network implementations and modifications

• Responsible for the management of a DEVNET project: Project consisted of developing a development network

during the merger of Bank of America with Nations Bank

• Manage projects to ensure deadlines are met and the proper materials are ordered

• Work with and manage external vendors to support various projects

2/98 – 2/99 Hospice of Northern Virginia – Falls Church, VA

Director of Information Systems

• Responsible for directing, coordinating and planning the activities of the Information Systems Department

• Responsible for the management of a technical staff that supported 300+ local and remote end users

• Managed and forecasted budget of $500k per annum

• Responsible for the IT staffing and support of five remote Hospice facilities

• Responsible for team building and mentoring of technical staff

• Established partnerships with various vendors and corporations

• Supported local telephone and remote Telco systems

• Designed and implemented VPN solutions

• Implemented a formal Help desk and outlined procedures

12/96 – 1/98 KPMG Peat Marwick – Roslyn, VA

Director of IT (TSS Division)

• Responsible for the management of a technical staff that supported 300+ end users. Developed and integrated a

strategy to support a division that had annual gross revenue in excess of $80M. This division was responsible for

the development of both mainframe and client server applications that provided support to

government/commercial human resource agencies.

• Researched competitive market trends to keep division in line with technology trends (Gartner Group)

• Managed a budget of $2M per annum

• Set up beta-test environment to bench mark hardware performance and cost from various vendors (I.E Digital, HP,

Compaq, Dell)

• Designed and implemented VPN solutions

• Managed the development of new applications (InstallShield, PowerBuilder, MS SQL, Sybase)

• Managed the Helpdesk using REMEDY helpdesk software package to track trouble requests

• Responsible for staff evaluation and hire/fire responsibilities

1/93 – 12/96 Independent Consulting

Uninet – Herndon, VA

Sr. Network engineer/Project Manager

Department of Energy, Gaithersburg MD

Technology Architect/Project Manager

10/91 – 1/93 MCI International

Network Manager

• Designed and implemented token ring network as well as provide support for smaller satellite WAN’s.

• Served as a project manager for the design and implementation of new MCI (Client server) networks throughout

the country.

1/89 – 9/91 Mount Sinai Medical Center

Network Support Manager

• Managed and supported campus LAN/WAN with over 800+ users.

Education

Allegheny College

Trinity College (Bachelors of Science) – Computer Science

Professional Certifications

CISSP, CIW, COMPTIA Network+, Project+

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