Customer Service Manager

Location:

Posted:

June 20, 2011

469-***-**** "****************@****.***"

Katherine Moffitt

OBJECTIVE:

To obtain an entry level office administration position utilizing

strong organizational skills, excellent oral and written

communication, and ability to work with others to help

improve operations and contribute to company profits.

FUNCTIONAL SUMMARY:

I am a self motivated, detail oriented, team player who learns

fast, and is accustomed to give 100% effort to all company

projects in a mature and intelligent manner.

EMPLOYMENT:

Cottonwood Financial (Sept 10 – Jun 11)

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As the assistant store manager for cottonwood financial I was responsible

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for many tasks at our store. I was required to open and close the store when

requested as well as doing outgoing collection calls, outgoing courtesy calls, and

giving excellent customer service to all incoming calls and all customers who

came into the store.

Overtime Sports Café (Oct 07 Jun 10)

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At Overtime Sports Café I was a waitress for 1 year and was then promoted to

bartender. As a bartender I provided bartending services to the bar area and

restaurant and was responsible for opening/closing, stocking inventory, and cash

handling.

Rasberry Transportation (Feb 06 – Sep 07)

At Rasberry Transportation I was tasked with completing general office work. As a

cashier, I accurately balanced deposits, processed returned checks, answered

phones, entered data into the computer, and brought good quality customer

service to the company.

EDUCATION:

Kaufman High School (Grad May 05)

member of FCCA, FCCLA, Tunnel Crew, Soccer, Tennis, and Softball.

Trinity Valley Community College (2005 2007)

COMPUTER SKILLS:

MS EXCEL, MS ACCESS, MS WORD, MS INTERNET EXPLORER, MS POWERPOINT, MS

WORKS