Sales Technician
Resume:
ANTHONY J. ROMANO
SUGAR LAND, TEXAS 77478
June 2009 to March 2011
New Course Group
MIS Administrator
. Support all IT needs of internal users and clients.
o Created WAN with CISCO Small Business Routers
o Deploy & Administer Windows AD Domains
o Managed all hosting and e-mail services
o Deploy & Administer FreePBX VOIP (CentOSAsterisk)
o All desktop, laptop, printer and server support
o Deployed LAN networks, small office/home networks
o Support various specialty systems/applications/timeclocks
o Provision Internet connections.
o Wiring of new construction and adding to existing networks.
April 2000 to April 2009
UTC Fire & Security
Supervisor & Senior Administrator
. Interact with upper Management setting MIS goals and SLAs
o Daily supervision of 5 people and various contractors
o Server/Desktop/helpdesk
o Alarm Processing - data
o SQL Administrator - Great Plains
o Telecom administrator
o VB programmer
. Project Management
o Active Directory Migration
o Facilities upgrade (power backup & upgrades)
o Software Auditing
o Branch Backup solution
o Retiring NT Servers in branch locations
. Interaction with corporate IT staff
. Department Budgeting
. All Department purchasing
Network Administrator
. Maintain local CISCO Routers (CCNA expired)
. Maintain local HP switching VLAN
. Support WAN (interaction with vendors and UTC personal)
. Support remote access CISCO VPN 3002, MS VPN, RSA and dialup
. Maintained CISCO PIX Firewall
. TCP/IP, DNS, WINS, ftp, HTTP
Server Administrator
. Windows NT to 2003
. Dell, HP and specialty server experience
. Maintain 40+ Windows and specialty servers
. Backup of all critical data
. Patching and upgrading of all servers
. Exchange 5.5, 2000 and 2003
. Active Directory environment
. Disaster recovery plan and documentation
. Support DVD Juke Box and 500,000 scanned documents
. Norton Antivirus Server
. Dell Open Manage
. PerleTerminal Servers JS series
. Windows Terminal Server
. NICE Voice Recording System
. Collections Dialer
. WWW Servers
Support Functions
. Credit Card Processing implementation and support
. Domain registration
. Banking Security Master
. Maintained AFX Access System
. Product evaluation and Rollout (Both for IT and Business)
Helpdesk/desktop support
. Microsoft desktop software
. Dell and HP
. Various specialty applications for alarm business
. PC and Laptop hardware support
. Symantec Ghost
. NICE voice recording
. Helpdesk support (backup and upper level)
Facilities Management
. Branch Office moves
. Maintain entire building
. Develop and maintain relationships with vendors and contractors
. First responder to any type of outage or major problem
. Manage and maintain HVAC
July 1999 to April 2000
Kent Electronics
Desktop technician
. Windows 95
. Computer repairs and upgrades
. Printer support
July 1998 to July 1999
Prucka Engineering, Inc.
Hardware Test Technician
Develop standards for testing hardware components for specialty computer
system.
Test entire systems for hardware integrity.
Test software on multiple platforms for hardware compatibility.
Maintain documentation of testing in Lotus Notes database.
Manage and maintain testing lab.
Communicate results to the Sales, Marketing and Manufacturing departments.
March 1998 to July 1998
Contract Consulting
Computer Technician
National deployment of new computers.
Configure new Compaq desktops & laptops per user profiles and
specifications.
Backup existing data on each node and deploy new PC.
Windows NT and Novell environment.
Desktop support for each location after deployment.
Convert Windows 95 and 3.x desktops from Token Ring to Ethernet.
Novell NetWare 4.x and 3.x network and desktop support.
Troubleshoot all software, hardware and network problems related to this
project.
Standard desktop software and hardware support.
April 1996 to March 1998
Best Buy Stores, L. P.
Supervisor/Lead PC Technician
Manage the operations of computer and upgrade departments - sales,
staffing, inventory.
Upgrade and repair all makes and models of IBM compatible computers - hard
drives, network cards, video cards, memory, modems, CD ROM's, tape drives,
floppy drives, IO cards and new mother boards.
Troubleshoot software problems on computers with DOS versions beginning
with 3.3, MS DOS 6.22, MS Windows 3.X through Windows 95.
New build IBM compatible computers.
Networking using Windows NT, 95 and Windows for Workgroups 3.11.
February 1986 to March 1996
dba/Anthony J. Romano
Remodeling and Construction Management
Accomplished in estimating, purchasing, sales, hands-on-work and billing.
Working knowledge of computer hardware, MS DOS and Windows 3.x.
Worked with general contractor on long term basis, assisting in project
management, supervision, estimating and labor.
June 1978 to October 1987
Work in Architectural Graphic field with three different firms.
June 1975 to June 1978
United States Army
Training
Active Directory Administration
CCNA Boot Camp
Windows Server 2003
Windows Server 2000
Exchange 2003
TCP/IP Trouble shooting
Project Management
Supporting Microsoft Windows 95
Administering Microsoft Windows NT 4.0
Certification
Microsoft Certified Professional
063 Implementing and Supporting Microsoft Windows 95
Certification ID: 361208 Nov 7, 1996
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