K. Susiprasanna
***** ******* ****, ***** *****, VA 22066
************@*******.***
Phone: 571-***-****
Objective :
Applying for the position of Help Desk Support/PC
Technician
Skills :
Microsoft office (2003, 2007 & 2010) including Access,
Excel. HTML, CSS, Database design, and Computer graphics.
Able to handle with windows based desktops, laptops & other
peripheral Devices, Advance knowledge in Windows (Seven,
Vista & XP), Internet and multimedia Applications, Data
transferring with Ubuntu (Open Source Operating System)
Windows OS installation & partitioning. C+, Java, VB 6.0,
HTML, Adobe Premier & Adobe Photoshop and able to handle
Mac Operating system
Education :
B.S in Mathematics December
2010
Eastern University, Sri Lanka
Majoring in Pure Mathematics, Statistics & Computer
Science
General Certificate of Education (Advanced Level)
August 2005
Carmel Fatima College, National School, Sri Lanka
Majoring in Combined Mathematics, Physics & Chemistry
General Certificate of Education (Ordinary Level)
December 2001
Carmel Fatima College, National School, Sri Lanka
Certifications :
. Microsoft Certified Professional
. Microsoft Certified Desktop Support Technician
. Preparing for "CompTIA A+" Certification
Experience :
SR Computer System, Kalmunai, EP Country: Sri
Lanka
July 2008 - December 2010
PC Technician/Assistant
. Receive visitors and answers telephone inquiries.
. Maintains Warranty Documents & Billing List and perform
related clerical duties.
. Installing Windows Operating System & driver Software
. Data Backup from Virus effected Computers
. Configuring Hardware Devices & Drivers
. Troubleshooting Network Protocol issues
. Resolving Windows Application customization issues
. Some sort of Data Entry related work.
. Creating Web Layouts & designs
Projects :
Software development
. Designed RURAL HOSPITAL MAINTAINING SYSTEM software
project developed in Visual Basic 6.0 detailing the
whereabouts of the doctors and patients at a given
time.
Web design
. Designed a website for a SR Computer Systems using
HTML including CSS detailing the scope of the
company, key players and on-line sales capability