Sales Customer Service

Jared C. Branch

*** ******** ******* **. *********, FL 32092 *904-***-*****

***********@*****.***

Professional Summary and Objective

Strong leader in customer relations customer satisfaction, sales, marketing

and graphic art design. Desire working for a company that presents an

opportunity for me to advance within the corporation.

Professional Experiences

Merrill Lynch

Retirement Tax Line Specialist

. Provide detailed explanations to clients regarding their 1099 R and

5498 tax forms through fifty to sixty calls per day.

. Research retirement accounts in order to provide precise

information on client's distributions, contributions, account

balances and other related information.

. Transfer misrouted calls to the appropriate departments.

. Tracking of received phone calls.

. Filing of specific requests made by clients for supervisor to

fulfill.

Merrill Lynch

Current

Power Windows & Siding Media, PA

April-August 2010

Field Marketer

. Business to Business sales offering free-estimates for energy

efficient products: Windows, Siding, Roofing & doors.

. Sales presentations, Business knowledge, Lead generation, Lead

scrubbing, Follow up on all customers

. Personable and charismatic with all home-owners.

. Thoroughly cover assigned territory.

. Team oriented.

. Outstanding Attendance.

Graphic Design (by Jared B) Media, PA

Ongoing

Contract Art Design

. Contracted to create Art for Expo - designing CD art for music

groups on record label

. Contracted to create Graphic Art for Branch Photography - enhancing

photographs into media art

. Entrepreneur - Creating T-Shirt Designs for future internet sales

T-Mobile (Seasonal) Media, PA November 2009-January

2010

Retail Sales Rep

. Responsible for customer-related issues.

. Professionally handled customer escalated issues.

. Handling monthly bill payments.

. Filing paperwork.

. Inventory.

. Cell phone upgrades.

. Introduced customers to various cell phone plans.

. Directed skeptical clients what plan would best suit their needs.

UPS (Seasonal) Media, PA November 2009-

December 2009

Driver Helper

. Working at a fast pace, outdoors/indoor.

. Constant lifting, lowering and carrying packages weighing from 25 -

70 lbs.

. Review all package information on Diad "mini-computer."

. On-point delivery of packages.

. Excellent customer contact skills.

McCumber Homes Inc. St. Augustine, FL March 2009-

September 2009

Construction Worker

. Provide the outstanding customer service McCumber Homes is known

for.

. Strictly adhering to compliance guidelines and attendance.

Precisely followed given direction for training and assignments.

. Managing escalated issues on a daily basis.

. Working directly with clients maintaining buyer satisfaction.

. Planned and installed custom cabinetry, trim, tongue and groove

ceilings, drywall, corbels and much more.

. Repairing and removing all necessary items on the job site.

. Skilled in working with people with diverse backgrounds.

. Daily team interaction and strong team player.

P.H.D. Services (Plumbing, Heating, Drain-Cleaning)

June 9, 2008-November 2008

Plumber's Apprentice

. Compiled invoicing, calendar management, participation in

conference calls, appointment setting and supply maintenance.

. Installed and maintained underground utilities making sure they

were sound.

. Provided support, strategy, and solutions in identifying problems.

. Ensured customer satisfaction by displaying a knowledgeable,

courteous demeanor.

. Displayed strong zeal to learn.

Skills

Advanced Knowledge of: Apple Software and products, PowerPoint, Word,

Photoshop, Illustrator, Windows, Internet Resourcing, AP Studio Art, Excel,

Windows applications and more

Art History

Attended the following Art Programs at Strath Haven High School and Moore

College of Art & Design:

2D Art, Advanced Printing & Printmaking, Photoshop, AP Studio Art, Fine

Arts Portfolio, Graphic Design, Animation & Illustration, Figure Drawing

and Charcoal.

Awarded 3 Scholarship Classes to the Moore College of Art & Design based on

talent, granted by Art Professor

Education

Diploma achieved at Strath Haven High School

June 6, 2008

Moore College of Art & Design 3 Scholarship

Classes Awarded

Personal References

Matthew Haynes, Supervisor, Merrill Lynch 904-***-**** (Mobile)

Gary McCumber, Owner, McCumber Homes 904-***-**** (Mobile)

Bill Lyons, Manager, T-Mobile 610-***-**** (Mobile)

Jim Logo, UPS Driver 610-***-**** (Mobile)

Wayne Williams Jr., Master Plumber 215-***-**** (Mobile)

Contact this candidate