Customer Service Manager

Sun Xiong

**** ********* ****** 704-***-****

Charlotte, N.C. 28269 ******@*****.***

Objective To obtain an entry-level position in business

administration.

Education 2011 Central Piedmont Community College, N.C.

A.A.S., Business Administration

Skills Fluent in English, Hmong

Microsoft Office: Word, Excel, PowerPoint

Work Experience 08/2007-Present Classic Graphics, N.C.

Bindery Assistant

-Pull up job descriptions on computer

-Operate machine

-Assist machine operator

-Pack job and brick stack on pallet

-Write up each job after completion

-Train new temporary workers

07/2006-07/2007 Office Depot Warehouse, N.C.

Production-Picker/Packer

-Picked and parked orders

01/2003-07/2007 Subway Sandwiches, N.C.

Customer Service

-Key holder

-Set up and break down shop

-Accepted cash and credit payment from customers

-Took customers’ orders in person and by phone

-Made sandwiches

-Supervised other employees when manager was not

around

01/2005-07/2006 Super Wok, N.C.

Cashier

-Took customers’ orders in person and by phone

-Accepted cash and credit payment from customers

-Packed orders for customers

Reference Available Upon Request

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