Customer Service Manager

*** ***** ******** **., *** Angeles CA ***** Tel: 661-***-****

***********@*****.***

Shaimaa Aboutaleb

Objective In search of an entry level mechanical design engineering position

that is challenging and that will allow me to utilize my skills and

education for the company’s benefit and to advance my career.

Seeking a position in a competitive and growth oriented environment

where my creativity and enthusiasm can be utilized.

Education California State University, Fresno

B.Sc. in Mechanical Engineering (May 2011)

Cumulative GPA: 3.24

Antelope Valley College, California

A.Sc. Mathematics (May 2008)

Cumulative GPA: 3.6

Employment History 2009 2011 Supervisor/Manager: Starwood Hotels and Resorts.

Lancaster, California.

Managing and training a team of 40 associates at the sales

department. Planning events for over 500 employees and

coordinating meetings between management and employees.

Ensured quality control to meet the corporate standards and goals.

2008 2009 Customer Service Representative, Starwood Hotels

and Resorts call center. Lancaster, California.

2003 2008 Math Tutor: Antelope Valley college. Lancaster,

California.

All Math levels; Arithmetic, Algebra, Geometry, Trigonometry, three

levels of Calculus, Linear Algebra, and Differential Equations.

Skills * Excellent communication and organizational skills.

* Hard worker and able to work under pressure.

* Able to do documentation and analysis.

* Enthusiastic and self motivated.

* Bilingual

* Manufacturing experience

* Good understanding of electrical components

Technical * AutoCAD * MathCAD * MathLAB

Proficiencies * SolidWorks * COSMOS * Adobe Photoshop

* MS Office * C, C++, HTML

* Mill * Lathe * CNC

550 North Figeuroa ST., Los Angeles CA 90012 Tel: 661-***-****

***********@*****.***

Shaimaa Aboutaleb

Engineering Projects Test Stand for NASA to test the efficiency of the X 48C

propeller.

A former PDR and CODR were presented to the chief manager and

the dedicated team at NASA. Solidworks drawing, detailed written

report, and machined part of the test stand were delivered to NASA.

Aluminum Machining Project.

Using the mill, lathe, and CNC a 6” by 6” aluminum house was

created. The mill was used to cut the shape of the house. The lathe

was used to create the thread into the roof in order for the chimney

to be threaded into it. Finally the house was personalized using CNC

machine.

Optimum Heat Pump for Pasteurizing Milk

A detailed design report was presented to minimize the system to

provide the minimum total present worth of costs for the economic

life of the plant. All the major losses were considered along with the

minor losses from valves, elbows, etc.

Extra Curricular * Member of (AIAA)

Activities * Volunteer to teach a second language since 2008

References Furnished upon request

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