Six Sigma Engineer
Resume:
Dan Carlson
Corona, Ca *****
[pic]
*********@*******.***
Summary
Customer focused network engineer with extensive experience in the IT
industry. I provide quality focused customer deliverables, with a broad
knowledge of PC Applications, desktop and network operating systems in an
enterprise environment. I am committed to implementing quality improvement
techniques that drive business operations to success.
Work Experience:
Maintech
Software Packager 8/1/2006 - 12/1/2008
I was responsible for application packaging as well as desktop scripting
for applications that needed to be rolled out to the desktop. My packages
touched 4000 nodes. I packaged 3rd party as well as in house applications
for deployment across the Volt Network.
. Managed application life cycle upgrades
. Responsible for application packaging as well as desktop scripting
. Deployed scripts using Winbatch, and VB6 for automating software
installations
. Imaged windows workstations with Ghost and Image for DOS
. Created packages Using Wise Package Studio 5.6
. Built Transform files (.msp) using Wise to customize software
installation
. Utilize Tools such as Regmon, Filemon,
. Created MSI custom actions.
Maintech
Project Coordinator 2/1/2001 - 8/1/2006
Managed and coordinating multiple network projects within the Maintech
organization. As the network grew, so did its need to connect various Volt
business units into one corporate network. Until the network
infrastructure was put in place, each Volt business unit was operated
independent of each other.
. Managed the adds, moves, deletes of datacom circuits with AT&T
. Coordinated hardware configuration, shipments, remote office turn ups
for connectivity to data centers.
. Proposal writing / Cost justifications for network upgrades
. Managed project schedules for network upgrades
. Procured network hardware (routers, servers, switches, csu/dsu's,
electrical) to expand network infrastructure for branch offices as
well as the corporate data centers.
. Six Sigma project to justify the need of a corporate operations group
to manage in house corporate applications.
Maintech
Helpdesk PC Support 5/1/1995 - 2/1/2001
I was part of a team that supported the corporate workstations and was
involved in the corporate rollout from Windows 3.1 to Windows 95, to
Windows 98, Windows 2000. The helpdesk team provided Microsoft office
support for Office 4.3, Office 95, and Office 97. Data was stored on
Novell servers and I supported the backup and user account creation on the
servers.
. Netware Server administration and backups
. McAfee Antivirus
. Windows 2000
. Windows XP
. Windows Vista
. VPN Administration (add and delete of user accounts)
. Software updates
. Ms Office support
. VB6 and VBA applications
. Active Directory user account creation
. Upgrade workstation hard disks and memory
. Configure VPN software to allow remote users access to the corporate
network
. Active Directory
. TCP/IP
. DHCP
. VNC
. Remote Assistance
Volt Delta Resources
Computer Operator 10/22/1990 - 5/1/1995
I was part of a team of operators that created a daily 411 GTE database for
Southern California. GTE customer database was read from magnetic tape and
applied to removable storage. The databases were created on PDP 11/70's
and RPO6 packs. I was also responsible for system backups on Vax and
Tandom mainframe computers.
. Maintained paper in printers
. Replaced toner cartridges in laser jet printers
. Ordered printer paper and toner supplies
. Built a tape library database in Paradox to track backup tapes for Vax
and Tandem mainframes
Education:
Artesia High school Cypress College
Graduated with honors 1982 AA degree in data
processing 1986
Microsoft Certifications Six Sigma Green Belt
MCP ID 384209 September 2005
In 1998 I earned a MCSD
In 2008 Became MS certified Vista specialist
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