Customer Service Manager

Rebekah Ann Hinish

Cell: 240-***-**** ***** Faith Rd Clear Spring, MD 21722 *******@*****.***

OBJECTIVE

Seeking a position in the field of graphic design that allows me to untilize my knowledge, skill

set, and creativity.

EXPERIENCE

Intern

2011

Dh web, Hagerstown Maryland

• Website design layouts

• Banner designs

Formatting images for various websites

• Logo and marketing material design for local business

Manager in Trainning

2011

Music and Arts, Frederick Maryland

• Follow company prucedure

• Open and Close Store

• Provide excellent customer service

• Have working knowledge of all products

Office Manager

2010-2011

Stay Home Senior Services,Clear Spring Maryland

• Responsible for the organization and coordination of office operations

• Designed and implement filing systems, ensure filing systems are maintained and current

• Monitor and maintain office supplies inventory

• Recruit and select office staff

• Prepare weekly work schedules for staff

• Answer all incoming calls, handle customer inquiries and complaints

• Responsible for payroll and invoicing

Work in field if in need of coverage

Residential Support Staff

2010-2011

The Arc of Washington County, Hagerstown Maryland

• Supervise day to day activities of individual clients under the care of the Arc of

Washington County.

• Certified Medical Technician (CMT) and administers medication to clients.

• Facilitate house activities while promoting the client’s involvement in social environments.

• Responsible for properly documenting Medical Appointment Records (MAR), Behavior

Plans, Client’s behaviors/actions, implementing physician orders and managing

individual’s funds for outings.

Encoder

2009-2010

Direct Mail Processors, Hagerstown, Maryland

• Responsible for encoding checks for nonprofit organizations/businesses in a fast paced work

environment.

• Continuously maintained and achieved hourly and daily quotas.

• Performed data entry with an encoding machine in order to meet office set deadlines.

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COMPUTER SKILLS

M icrosoft OS, Windows OS, Mac, Adobe Suite, Photoshop, Quark Express 7-8, Illustrator,

Dreamweaver, Flash and HTML

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EDUCATION

Area of Concentration: Bachelors in Web Design

2011-Persent

Internation Academy of Art and Design, Online

Area of Concentration: Bachelor of Fine Art

2007-2009

Frostburg State University, Frostburg, Maryland

Undergraduate Studies

Organizations: Kappa Pi: Art Fraternity

Honors & Awards: Winner: Nominated for and received the Stephine Ann Roper Scholarship,

Dean’s List, pubished prints in Art magazine

Contact this candidate