Customer Service Sales

Laura L. McArdle

** ***** ****** 440-***-**** Home

Berea, OH 44017 440-***-**** Cell

OBJECTIVE

OBJECTIVE To find permanent employment where my “people” skills as well as my office skills are

assets

to the company and people I work with.

EXPERIENCE LCM Associates, Inc. January 1991-August 2010

EXPERIENCE

Berea, OH

Secretary-Treasurer/Office Manager

• Accounts Payable/Receivable

• Monthly Payroll Taxes

• Quarterly and year end data for transmittal to accountant

(sales, commissions, expenditures, etc.)

• Secretarial (typing quotes, correspondences, answering phones, etc.)

• Inside Sales

• Customer Service

• Shipping/Receiving

Accomplishments

Started this company with my husband and managed it successfully for 18 years, building a

great rapport with customers and suppliers alike.

Lasco, Inc. 1986-1993

Berea, OH

Secretary

• Worked from home processing building estimates for fire and storm damage.

The owner of this company and I both worked for the company below and formed a partnership

after we both left.

The Alex N. Sill Company 1979-1985

Independence, OH

Secretary- Building Department

• Typed building estimates up to 800 pages. This process also involved manual figuring of

board feet, lineal feet, square feet, square yards; as well as calculating the total cost of

each trade within the estimate (carpentry, painting, plumbing, electrical, etc.)

Accomplishments

Worked closely with a computer programmer to develop one of the best building estimating

programs of the time.

SKILLS Microsoft Word 2007, Microsoft Excel 2007, QuickBooks, Outlook, WordPerfect

All office equipment, adding machine, 45 WPM typing

REFERENCES

REFERENCES Alan Januzzi Marc Glassman Bruce Farley Tracy

Schneid

Accountant Owner, Marc’s Youth Pastor Principal,

Parknoll Elementary

440-***-**** 216-***-**** Cell 440-***-**** Cell 440-***-****

Cell

************@**********.*** *********@*****.*** *****@****************.***

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