Customer Service Supervisor
Resume:
Terilyn Scott Chavis
*** **** ******, *** *, Lake Charles, LA 70601 337-***-****
**********@*****.***
Objectiv To secure a challenging position that allows me to
e contribute my customer service, sales, and computer skills.
Skills
Experien Microsoft Publisher, Word, Excel, Outlook, Internet, typing
ce speed 45-50 wpm, customer service, excellent written and
communication skills.
1/2011-Current Unitech Training Academy Lake Charles, LA
Financial Planner
Counsel current and prospective students and/or parents
regarding individual aid eligibility.
Calculate payments and refunds, acting as a mediator
between students and loan providers.
9/2009-12/2010 CSE Federal Credit Union Sulphur, LA
Mortgage Loan Processor
Handled post-closing transactions for members' mortgage
loans.
Processed HELOC, first mortgage, & interim loans and
collaborated with attorneys' offices to confirm & verify
information.
7/2009-9/2009 CSE Federal Credit Union Sulphur, LA
Insurance Verification Clerk
Input information concerning homeowner & flood insurance.
Verified information on member accounts and assisted in
processing CUNA payments and refunds.
11/2008-5/2009 Dr. Lee J. Monlezun, Jr. FACOG Lake
Charles, LA
Runner
Completed office errands in a timely manner and delivered
messages and documents.
Assisted in the business's transactions by delivering bank
deposits.
8/2008-10/2008 First Federal Bank of LA Lake Charles, LA
Teller
Cross sold products and services.
Cashed checks and processed savings and passbook
withdrawals.
9/2007-8/2008 Capital One, N.A. Lake Charles, LA
Teller
Performed bank opening and closing duties and procedures.
Accepted deposits, loan payments, savings deposits, and
collection items.
06/2004-07/2007 Cracker Barrel Sulphur, LA
Cashier, Cashier Trainer, Hostess
Completed cash, credit, check, and debit transactions.
Educatio Trained new employees.
n
December 2009 McNeese State University Lake
Charles, LA
B. S. General Business Administration
Terilyn Scott Chavis
405 18th Street, Apt 3, Lake Charles, LA 70601
Employment History References
CSE Federal Credit Union
2154 Swisco Road
Sulphur, LA 70665
Tel: 337-***-****
Fax: 337-***-****
Supervisor(s): Donna Wyninger
Dr. Lee J. Monlezun, Jr. FACOG
801 Bayou Pines Drive
Lake Charles, Louisiana 70601-7076
Tel: 337-***-****
Fax: 337-***-****
Supervisor(s): Dr. Lee J. Monlezun, Jr. & Mrs. Anne G. Monlezun
First Federal Bank of LA
324 East McNeese Street
Lake Charles, LA
Tel: 337-***-****
Supervisor(s): Mrs. Debbie LaFleur
Capital One, N.A.
1855 Country Club Road
Lake Charles, LA 70605
Tel: 337-***-****
Supervisor(s): Mr. Kelly Barker & Mrs. Heather Fruge
Cracker Barrel
2490 S. Cities Service Hwy
Sulphur, LA 70665-6497
Tel: 337-***-****
Supervisor(s): Mr. John Williamson & Mr. Doug Redhead
Contact this candidate