Customer Service Management

Jeffrey Walker

***** *** *****

Tustin, CA ***** USA

714-***-****

************@*******.***

EDUCATION:

. Gonzaga University: Spokane, WA

. Juris Doctor Conferred Spring 1993

. Student Bar Representation 1991-1992

. Student Bar Representation 1990-1991

. University of San Diego: San Diego, CA

. Bachelor of Arts - Political Science Conferred Spring 1989

. Dean's List First Honors Spring 1989

. Dean's List Second Honors Fall 1988

EMPLOYMENT POSITIONS:

. Contract Attorney and Paralegal

. Contract Attorney, Nick O'Malley Esq.

[Santa Ana, CA: 11/2009 - 3/2011]

. Contract Paralegal, Young S. Oh Esq. and C.P.A.

[Lynwood, WA: 11/2004 - 5/2011]

. Contract Attorney, Larry Rothman Esq.

[Anaheim, CA: 2/1999 - 5/2005]

. Contract Attorney, Curtis O. Barnes Esq.

[Anaheim, CA: 8/2002 - 11/2003]

. Sole Practitioner Attorney & Legal Services, Jeffrey D. Walker Esq.

[Tustin, CA 6/1994 - 8/2004]

. Administrative, Customer Service and Clerical

. Bailiff, Washington State Court of Appeals Division III

[Spokane, WA: 5/1993 - 8/1993]

. Underwriter's Assistant, US Facilities/US Benefits

[Costa Mesa, CA: 6/1989 - 5/1990]

. Mail and File Clerk, Beaver Insurance

[Orange, CA: 2/1984 - 8/1986]

EMPLOYMENT DUTIES:

. Contract Attorney and Paralegal

. Bench Trials, Verbal Argument on Law and Motion, Default Prove Ups,

Orders to Show Cause

. Draft Pleadings, Discovery, Legal Research, and Memorandum

Preparation

. Calendaring, File Management, and Client Intake

. Service of Documents and Court Filings, E Filing and Management,

Document and File Organization, and Mailroom Duties

. Areas of Law

. Civil, Family, Probate & Personal Injury

. Bankruptcy, Consumer's Rights and Creditor Collections

. Landlord & Tenant

. Administrative, Customer Service and Clerical

. Customer Service and File Management for Group Health Reinsurance

and Stop Loss

. Data Entry and Mailroom Supervisor for Worker's Compensation

Insurance Company

. Librarian for 20,000 Volume Court of Appeal Library

. Bailiff for Weekly Commissioner and Quarterly Full Panel Hearings

. Internet Research

PROFESSIONAL LICENSING:

. Admitted to the California State Bar Association Spring 1994

SOFTWARE:

. Microsoft Word/Works, Word Perfect

. Law Office Management Software

. Legal Forms Software

. Internet Research for Law and General Information

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