Medical Billing Technician

Elizabeth Ann Hopper

**** *. ***** **.

Phoenix, AZ 85032

Home# 602-***-****

Cell# 602-***-****

*********@***.***

OBJECTIVE: An interesting position with a growing company that I can

contribute to and grow with.

EXPERIENCE:

CVS/Caremark Scottsdale, Az.

Clinical Tech II 2/2002 to Present

Review Clinical diverts received in the Custom Care Mail,

Therapeutic Interchange, and/or Dispense as Written

departments and evaluate them for Clinical opportunity to

address the appropriateness of therapy, generic

substitution, or therapeutic interchange opportunities with

potential cost savings outcomes. Initiate phone calls to

physician offices and translate prescriptions. Work in a

fast paced team setting and collaborates with the team to

problem solves and executes a high quality product for

Caremark's participants. Requires attention to detail and a

strong commitment to professional physician interactions.

U.S. West Phoenix, Az.

Directory Assistance Operator 1995 to 1996

Obtained information from customer, accurately transferred

into computer system, and gave customer correct telephone

number as quickly as possible.

Walgreen's Phoenix, AZ.

Pharmacy Technician 1986 to 1995

Started as mail processor, promoted to Pharmacy Technician.

Read, typed and filled prescriptions; Assisted Pharmacist,

heavy phones, greeted and helped customers, filed

prescriptions, handled customer complaints from all over the

United States.

EDUCATION:

University of Phoenix Tempe, AZ.

Bachelor of Science Degree in Environmental Science-Currently in process GPA

3.15

Glendale Community College Glendale, AZ.

Office Procedures Course 1977

Maricopa Skill Center Phoenix, AZ.

Medical Billing/Computerized Office Procedures 1996-1997

REFERENCES: Available upon request

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