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Manager Quality Assurance

Location:
Sausalito, CA, 94965
Posted:
November 04, 2010

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Resume:

Curt Allday

*** ******** **. #***

Sausalito, CA 94965

Phone: 415-***-****

E-Mail: ****.******@*****.***

Professional Summary

Team-oriented, energetic pharmacist with excellent pharmaceutical knowledge

& communication abilities looking for a change in pharmacy

Core Qualifications

? Doctor of Pharmacy degree ?

? Registered California ?

Pharmacist

(licensed since 2009) ?

? Proficient in Excel, & ?

Word

? Focus on Team Building &

Problem

Solving ?

? Excellent in Drug

Monitoring

Excellent Communication Skills Excellent Organizational Skills Excellent

Multi-tasking abilities Excellent in Drug Information & Monitoring

Excellent Management Skills

Experience

March 2009 to Current

March 2009 to November 2010

Safeway Inc.

San Francisco, CA

Float Pharmacist

My job includes patient counseling, business management, on the job

training, verification, monitoring for drug allergies, watching for drug

interactions, inventory management, conflict resolution with patients, and

team building.

As a community pharmacist in San Francisco, I am always a sort of acting

manager, answering technician questions, making sure documentation is

occurring, that state laws are being followed, that patients clearly

understand their treatments or concerns from explaining insurance practices

to how to best take the drug to avoid significant interactions.

I also provide many vaccinations for the community. We partner in protocol

with a physician group, and provide Travel vaccinations to individuals such

as yellow fever or hepatitis. I also handle most of the flu clinics for my

pharmacy, moving out into the community to make sure seniors, group homes,

or even companies are vaccinated for the flu season. We also fill medisets

for various group homes and senior living centers.

My job mainly is multitasking, following the law, protecting & educating

the public, and having the ability to stay calm and keep my team calm in a

fast paced, high stress environment.

UCSF School of Pharmacy

San Francisco, CA

Pharmacy Assistant Faculty member

. Community Pharmacy Practice Conference Leader: In this 3 hour session, I

help teach Self-Care areas and common conditions to 1st year pharmacy

students. We emphasize patient communication, taking a history, using

April 2005 to January 2009

January 2007 to March 2008

January 2008 to February 2008

August 2007 to September 2007

questions to access information and SOAP cases. We begin the process

of therapy selection.

. "Heart Matters" or Heart of Pharmacy: this is very different class, it

is an elective focusing on using various techniques to connect with

yourself and the patient. Utilizing group work and guest lectures, we

address stress management utilizing thought techniques. We are

focusing on improving patient interactions, self improvement,

understanding emotive clinical situations and how to deal. Largely,

installing techniques to handle the stresses of healthcare and

personal life.

Safeway, Inc.

San Francisco, CA

Student Pharmacist Intern

I learned the skills and work flow of a community pharmacist: patient

counseling, doctor's prescription orders, interventions, insurance and

billing, entering prescriptions, maintaining inventory. I also discovered a

love for interacting with the community constantly, as an on site

healthcare provider who developed relationships with patients and impacted

lives. My unexpected experiences made community pharmacy rewarding and

enticing as a student. It was a new experience to explore.

UCSF Health Policy & Management Pathway

San Francisco, CA

Doctorate Research Project

A Survey of California Pharmacists Perspectives on the Impact of Universal

Health Care.

Study surveyed California Pharmacists Association members for views on

potential impact to community pharmacy practice.

California Poison Control Center

Poison Control Rotation

Located at SFGH, I would follow up on various call from hospitals from

around the state of California. We would investigate the case, retrieve lab

values such as ALT/AST levels for massive drug ingestions with

acetaminophen or status reports on incidental ingestions. We would then

present to a team of physicians and pharmacists our various cases and go

over every facet of how poisons occur and how best to treat them. We each

presented on areas dealing with drug information, mine was on functional

foods and their risk levels for patients with significant cardiovascular

histories. We would then field calls from various patients or patient

representatives about drug overdosing in every possible demographic.

UCSF General Medicine

San Francisco, CA

Acute Care Rotation

Spent 6 weeks rounding with the healthcare teams handling various acute

care situations at UCSF campus. Performed drug monitoring and screening for

the hospital. makingsuggestions on dosing and drug selection, and

reconciled medicayions the patient was on before entering the hospital. We

presented smoking cessation and pneumovax to qualifying patients. It was

also a time to talk face to face with patients with multiple complications,

co-morbidities, those in critical care the same age as me. It was an eye

opening, profound experience.

July 2007 to

August 2007

June 2007 to

July 2007

April 2007 to

May 2007

January 2006 to March 2007

December 2002 to August 2004

SFGH/UCSF

San Francisco, CA

Student Ambulatory Care Rotation

I worked in various outpatient clinics such as anticoagulation, where we

monitored INR levels, detailed patient histories taken at each visit to

assess where they were in their care. In the Family Health clinic, mostly a

refill clinic, we went over every medication a patient was on, and the

pharmacist was a prescriber and provider under protocol. I also spent time

learning the administrative areas in the hospital, and how a safety net

hospital functions to provide services for the lower income. I experienced

at SFGH everything from its methadone clinic to drug procurement, and

finally spent 3 weeks in a Kaiser Outpatient clinic counseling patients.

UCSF Compounding & IV Prep lab

San Francisco, CA

Compounding Rotation

In this rotation assigned, I learned many of the procedures that it takes

for a lab to be FDA approved, as UCSF at the time was trying to move into

creating larger batches of topicals and drugs used for clinical studies. I

also spent time in the IV and Chemo prep room learning asceptic technique

and prepared treatments for the cancer center. I also created coal tar

treatments for patients with psoriasis.

Kaiser Permanente

Oakland, CA

Managed Care Rotation

. As a student, my responsibility for the 6 weeks included developing a

formulary for Tykerb, which was actually used in Colorado for KP's

formulary. Besides a Journal Club and presentation on my various

projects, I developed cost analysis on drugs such as Oxybutynin vs

Detrol, developed Chantix teaching materials for patients, and

monitored meetings on using pharmacists to alter prescribing habits of

its physicians.

UCSF APhA-ASP

San Francisco, CA

Co-President

Worked with a fellow student to manage the largest pharmacy organization on

UCSF campus. With a cabinet as well as community project leaders consisting

of 60 individuals, we helped coordinate and lead through incorporation of

members & providing empowerment for students normally uninvolved with our

chapter. By working with lower income areas like the Tenderloin, reaching

out to pre-pharmacy students, providing learning experiences for students,

and making changes in our chapter to better serve the community and its

members, we were chosen by the national APhA-ASP as the best chapter in the

nation for 2008. A very time consuming position but our success and the

things we learned were priceless.

Express-Scripts, Inc.

Tempe, AZ

Training Manager/Pharmacy Tech

December 2000 to December 2001

I handled training and education of Pharmacy Technicians for PTCB exams and

state licensing, and provided Quality Assurance for the Call Center.

I was in a Trainer and manager working with pharmacists as a technician

doing quality control for the call center as well as helping to devise the

best possible teaching experience for employees current and new at ESI.

I worked to coach callers on handling a variety of personality types over

the phone, and to properly handle questions in a specific protocol. As a

Trainer, my primary job was teaching the employees on various software and

research innovations, as well as teaching technicians about pharmaceutical

calculations, IV drip rates, basic drug class/pharmacology, and human

physiology.

I learned to interact and instruct various age groups from old folks to

single mothers to the hearing impaired, and inspire confidence in all those

around me.

Production Assistant

Aided all aspects of production, on and off set, in the Los

Angeles/Southern California area for commercials, music videos, and film.

Education

2008 University of California San Francisco

San Francisco, CA

Pharmacy

PharmD

2001 Loyola Marymount University

Los Angeles, CA

Biology

BS

1997 Jesuit College Preparatory School

Dallas, TX

High School

Certifications

CPR certification (current)

Travel vaccination & Immunization trained & certified

Community Involvement

UCSF APhA-ASP Project HIV & President (2004-2008)

Arizona Quest for Kids (2003-2004)

Professional Affiliations

APhA National Committee Member for Education 2006 APhA UCSF Co-President

2006-2007

UCSF Student Health Committee Member 2005-2007



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