Project Manager

Mairaj Arshad

*** **** ******* ***,

Algonquin, IL 60102.

Email: *****@*******.***

Ph: 224-***-****

Overview:

Highly accomplished Senior Business Analyst with more than 7 years of verifiable track

record for managing simple to complex IT projects and exceeding expectations with

healthcare, Investments, & Banking industries. Around 12 years of experience in IT

industry with various projects and technologies. Have full knowledge of SDLC (Software

Development Life Cycle) & Project Management with excellent communication skills.

Objectives

Seeking a challenging position in IT as Systems Business Analyst or Project Manager

that will effectively utilize my rich experience.

Experience

UMZ Consulting Group Inc, Elgin, IL

Senior Business Analyst (Feb 2009 – Current)

Technologies: Web applications, Microsoft .Net Technologies, SQL Reporting Services (SRS)

Worked on more than three projects as a consultant for two different clients.

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Elicit requirement specifications documents, user interface guides, and functional

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specification documents.

Communicate effectively with external clients and internal teams to deliver

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product’s functional requirements screen, interface, and GUI designs.

Documenting the acquired results of analysis and workflows.

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Prepare workflow charts and diagrams.

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Analyzed data among various data source to avoid discrepancies.

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Consulting on function test plan content for assigned applications/projects.

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More than twenty reports designed and documented the requirements.

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Performed moderately complex database queries/scripts and developed

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(SQL/SRS) moderately complex reports.

The Joint Commission, One Renaissance Blvd, Oakbrook Terrace, IL

Senior Systems Business Analyst (Mar 2004 – Oct 2008)

Technologies: SharePoint, Web applications, Microsoft .Net Technologies, CRM, SQL Reporting

Services (SRS) and Crystal Reports.

• Worked on many projects within organization with business users, IT leads and

developers.

• Analyzed business requirements, and translated into functional and technical design

specifications for Web applications, MS .Net applications and CRM projects.

• Worked extensively with user requirements gathering, gap analysis and development of

functional specs and meet organization/project methodology (Project Life Cycle and

Software Development Life Cycle).

• Demonstrated skills in interviewing business users & technical leaders to gather and

clarify business requirements and Developed Strategy and Roadmap vision, and oversaw

Business Process and Technical mapping.

• Experience in identifying key stakeholders, organized and facilitated meetings to discuss

business needs in a timely manner & deliver solutions to complex and /or critical

business processes.

• Ability to prepare and conduct formal presentations for different group of people and

communicate at different level to provide information related to objectives, scope and

solution of project.

• Prioritize defects and enhancement requests from business partners.

• Created UML (Unified Modeling Language) diagrams, process flow diagrams using MS

Visio and develop.

• Developed test plan, test strategies, use cases, end user training manual, implementation

plan and support and have used Microsoft Share Point server to organize, manage

documents related to various phases of the project.

Worked on SharePoint for various projects to share information with IT team as

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follows:

• Branding and Customization of Site.

• Developed Survey, Discussion Forum, Blogs and Enhanced Search.

• Created Site Templates for meeting various Business Requirements.

• Created different page Layouts for publishing News Articles.

• Developed solutions package for deployment.

• Written and Executed System Test Plan/ Cases.

• Provide and created direction in the creation of standard test environments, test strategies,

tests plans and test scripts. Inclusive of UI and unit testing.

• Prepares and conducts functional/regression testing of new or modified

applications/systems.

• Participate in the review of new QA software and consults with IT staff and client areas

in resolving questions during the testing process.

• Practical project management techniques to drive accountability and reliable reporting.

• Provide exemplary project management expertise leading and managing projects.

• Identify, set and manage business, IT and project expectations at the appropriate levels.

• Prepared project plans using MS Project, performed risk analysis during various phases

of the project and prepared risk mitigation plans.

• Authored detailed project/deployment plans and schedules. Took lead role in numerous

projects and consistently exceeded customer expectations.

• Managed various resources for the project internal and external. Experience in conflict

resolution within team and with business users.

• Prepared weekly project progress report for the upper management, to keep management

informed of key milestones, any risks involved and overall progress of the project.

• Conducted weekly status meetings to track project progress. Conducted daily scrum

meetings to allow IT developers to discuss any dependency and or issues during

development of the project.

• Assist in resource estimation for current project, as well as overall team projects for

submitting it to the budgeting committee for the following year.

• Analyzed data for any duplicates with two different databases prior to load.

• Clean inconsistent information among different data sources.

Developed and tests moderately complex data conversions and interfaces.

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Used common data loading and data cleansing tools to perform moderately

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complex tasks.

The Joint Commission, One Renaissance Blvd, Oakbrook Terrace, IL

Software Development Analyst (Nov 2002 – Mar 2004)

• Develop simple to complex reports in MS SQL Reporting Services using SQL Server

2005.

• Develop stored procedures, views using base tables and customized to use in the reports

according to specifications.

• Sole responsible to analyze the requirements; prepare the specifications and testing

documentations. Work with business users to conduct user acceptance testing.

• Work with QA methodology to develop, test and deploy application successfully.

• Maintain and enhance reports to properly align reports with ever changing business

needs.

• Optimized many stored procedures for performance and accuracy.

• Performed various level of testing to ensure quality including unit testing, integration

testing & system testing.

• Manage migration from Crystal Reports to SQL Server Reporting Services (SSRS).

• Develop reports using Crystal Reports for Report Server as well as integrated reports.

The Joint Commission, One Renaissance Blvd, Oakbrook Terrace, IL

Software Development Analyst (Oct 1998 – Nov 2002)

• Developed various web based application pages with .Net.

• Worked in a team to design and develop the Search Page in a Microsoft Visual InterDev

Environment.

• Developed a Record Maintenance Application in a Microsoft Visual InterDev

Environment and ASP Script.

• Responsible for different Software Development Life Cycle processes included Analysis,

Design, development, Testing and Implementation.

• Developed Stored Procedures and Functions in Transact SQL using SQL Server 2000.

• Involved in Business Process design, Data Model and Database design using Microsoft

Visio.

• Successfully provided support to customers by performing root cause analysis. Provided

best possible solution by trouble shooting the problem, and or linking them to proper

resources.

• Worked with change management software to document CRFs, track changes and worked

with change management procedures to manage change. Tools used for change

management Star Team and Visual Source Safe.

S & H Citadel, Hillside, IL

Business Analyst (Sep 1996 – Oct 1998)

• Responsible for requirements gathering, analysis, detailed process flow design.

• Conduct project discovery through the interviewing of key stakeholders' to flush out

business rules, operational specifications and interface specification solutions to resolve

identified business issues and/or strategic initiatives.

• Facilitate meetings, user interviews, brainstorming, and through interaction between

business users and IT team. Customer Service Centers and ecommerce Specialists .

• Created test cases, scenarios, test plan and involved in extensively with all phases of

testing (unit testing, system testing, integration testing, user acceptance testing) and

rollout of new & modified feature functionality deployed on the E-commerce website

applications.

• Gather and validate requirements, resulting in detailed business rules, functional

requirements and process design.

• Worked in a team environment, including all levels of customer’s ability to communicate

with business and technical resources effectively and proactively.

Skills:

Programming Tools: Visual Basic .Net, CRM, HTML, Visual InterDev 6.0. Asp, Asp .Net (1.0 –

2.0), and PowerBuilder.

Databases: MS SQL Server 6.5, 2000, 2005, MS Access, Sybase

Business Intelligence and MS SQL Server Reporting Services & Crystal Reports

Reporting:

Relevant Tools: MS Visio, UML, MS PowerPoint, MS Project, Star Team, MS Word, MS

Excel, MS FrontPage.

Education:

MBA (Management/Marketing), Marathwada University, India.

(MBA (Management)), Northeastern Illinois University, Chicago.

BS in Accounting, Osmania University, India.

References:

Available upon request

Contact this candidate