Quality Assurance Engineer

Partha Pratim Sanyal

****, ***** *** ******, ********* 52, Tucson, Arizona 85719

713-***-**** ********@*****.*******.*** ******.******@*****.***

CAREER SUMMARY

* ***** ** ******** **********t experience in Oracle, Wipro and

University of Arizona.

At Oracle - Individual contributor and one of the primary points of

contact in Quality assurance Online Services (QOS), an internal web

application having a large user base.

At Wipro - responsible for creating a web-based Asset Disposition System

for Gillette /P&G.

EDUCATION

Eller College of Management, University http://mis.eller.arizona.edu

of Arizona Tucson, AZ

Master of Science, Management Information GPA: 3.404.0

Systems December 2010

National Institute of Technology http://www.manit.ac.in

Bhopal, India

Bachelor of Technology, Information GPA: 3.984.0

Technology May 2005

CERTIFICATIONS

SUN Certified Programmer for the Java 2 Platform, Standard Edition 5.0

June 2008

INTERNSHIP EXPERIENCE

REPUBLIC SERVICES, INC Phoenix, AZ

(http://www.republicservices.com )

Summer IT Intern June 2010 - August

2010

Analyst Correlation Analysis : Live Service Vs Self Service

Identified visitor trends by analyzing the web metrics

of 100 divisional websites.

Analyzed the IVR call flow statistics for 234 call

centres, based on skill groups and wrap up codes.

Discovered correlations between web metrics and the

calls routed to the Customer Service Representatives.

This helped identifying the customer group to focus on.

Recommended addition/improvement of self service pages

on the websites that could decrease call volumes.

ACADEMIC PROJECTS

Bentley's House of Coffee & Tea Tucson, AZ

Analyst Google Online Marketing January 2010 -

Challenge April 2010

Created online marketing campaigns using Google AdWords.

Used Google Web Analytics to analyze web metrics and

optimized.

13% increase in customer visits & $2100 in profit after

client's website was redesigned and the online campaigns

were run.

Mt. Lemmon SkyCenter

(http://skycenter.arizona.edu ) Tucson, AZ

Analyst, Event Scheduling & Reservation August 2009 - December

Developer System 2009

Analyzed the business processes and gathered

requirements.

Created existing and "to-be" process diagrams with new

suggestions.

Developed a JAVA based web application with Oracle

database.

Integrated Google Sky API to show celestial objects

based on keywords.

WORK EXPERIENCE

ORACLE INDIA Bangalore, India

(http://www.oracle.com)

Applications Engineer January 2007 - June

2009

Developer Oracle Applications Testing Suite & QTP Web

& Tester Extensibility Solution for Oracle Automation Testing

Team

Managed seven college interns for a month at the

inception of the project.

Developed web extensibility plug-in using JAVA, Java

script and XML.

Developed test scripts using HP Quality Centre and HP

QuickTest Professional & Oracle OpenScript.

Performed unit, integration and regression tests on the

plug-in components for performance issues and quality

assurance.

Enhancement & Oracle Quality Assurance Online Services for E Biz

Support Operations

Engineer

Enhanced and developed new modules as per E Biz

Operation team's requirements using JAVA, JSP, Java

script and Oracle 10g.

Solved issues (Priority 1, 2) consistently below the

turn-around time of 1 hour.

30% improvement in system performance after suggesting

and implementing new work-around and enhancements.

Developer Oracle Reporting Management System for Product & Query

Tools

Upgraded parts of the existing M2 architecture to MVC by

developing three modules using the Struts framework.

Contributed in designing the class diagrams and

structure of the modules.

This architectural change helped making the application

work faster.

WIPRO TECHNOLOGIES Bangalore, India

(http://www.wipro.com)

Project Engineer July 2005 - January

2007

Designer, Asset Disposition System for Gillette/ P&G

Developer &

Tester

Interacted with the client to gather requirements,

performed business analysis, suggested solutions. 21%

improvement in the client's internal processes.

Analyzed, designed and developed the database (Oracle)

schema and task units.

Developed the JAVA based web application as per

functional specifications.

Prepared extensive test cases and performed unit and

regression tests.

Wrote user documentation as per users' requirement.

RESEARCH EXPERIENCE

SIRLS,

University of

Arizona

(http://sites.google.com/site/biosemanticsproject/) August 2009

- Present

Fine-Grained Semantic Markup of Descriptive Data for Knowledge

Applications in Biodiversity Domains

Research Assistant

Developing new GUI modules for the Semantic Parser using JAVA and SWT

TECHNICAL SKILLS

Languages Java, JSP, HTML, XML, CSS, AJAX, JavaScript, Struts,

MySQL, Oracle10g, MS SQL

APIs Google Sky, YouTube, Amazon, Wikipedia, Google Calendar.

Applications Macromedia Dreamweaver, MS Project, MS Access, MS Word,

MS Excel

Platform and Eclipse, Oracle Jdeveloper, Netbeans, HP QTP, HP Quality

Tools Centre, Oracle SQL Developer, Oracle OpenScript,

Windows, Linux, Subversion, CVS, Subversion

EXTRA- CURRICULAR

Thanks a Award by Wipro Technologies at the All Hands Meet 06 of

Zillion the Retail, CPG & Distribution vertical for organizing

various activities.

Co-ordinator Anaavaran, Paper Presentation, at Technosearch' 05 at

NIT, Bhopal, India.

PAPERS & PRESENTATIONS

Presented a version of the Semantic Parser (in JAVA), developed as a

part of Research Assistantship, at the TDWG Conference 2009, in

Montpellier, France

http://mis.eller.arizona.edu/news/2009/student_presents_in_france_112009

.asp

Cui, H., Sanyal P.P., & Yu C. (2010). Tools for Semantic Annotation of

Taxonomic Descriptions. In R. Setchi et al. (Eds.): Proceedings of 14th

International Conference on Knowledge-Based and Intelligent Information

and Engineering Systems., Part IV, Lecture Notes in Artificial

Intelligence 6279, pp. 506--516. Springer Heidelberg. Sept 8-10, 2010,

Cardiff, Wales, UK.

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