Technician Software
Resume:
Manoj Duwady
**** ***** ******* **., ******, VA-*2079
******@*****.***
Summary of Qualification:
A+ Certified Technician; MCP (NT); Worked with desktop and network support
using Windows 9x, Windows NT 4.0 and Windows 2000, Windows Server 2003,
Windows XP, Windows Vista, Windows 7 and with Server 2008. Basic knowledge
of UBUNTU Linux. PC hardware skills include assembling and upgrading
computers, replacing FRU's. Effective communication skill, hardworking and
self-motivated.
Work Experience:
In addition to work experience given below, I also teach different
certification courses from different computer schools, including Global
Computer Training Center, Arlington, VA, as and when required.
Network Administrator Level I
Tetra Tech Inc., Fairfax, VA 04/01/2007 - Present
After working for them as a contractor for six months, I was invited
to join the IT Team as Network Administrator level I, and have been
with them permanently since January of 2008.
In addition to providing Help Desk and other Desktop Support to 200+
users, and remote support to 7 satellite offices, I am involved in
managing Backup Servers, AD database, and other Server related issues.
I get to use my hardware as well as my software expertise. My long
experience has helped in resolving numerous issues.
Independent Consultant
2002 - 2007
As an independent contractor/ consultant, I have taken on various
assignments, including providing technical support to Best Buy and
Circuit City Customers through association with ITech Express, CA. I
was attached to Temporaries Now Inc, and was given specific
assignments related to my expertise to different offices on a short
term basis.
Network Administrator/ Instructor
Computer Learning Institute Inc., Silver Spring, MD, 2000 Sept. - 2001 Nov.
Responsible for administrating and maintaining the NT-based network
of the institute, including physical cabling. Responsible for
maintaining and repairing the computers used in the office and in the
class. Responsible for installing, upgrading and maintaining required
software. Further, additional responsibilities of teaching A+
Certification Preparation Course, Network+ Certification Preparation
Course, and MOUS (Microsoft Office) Certification course.
Junior Network Administrator
World Technology Education, Annandale, Virginia, 2000 June - 2000 Sept.
Responsible for administrating and maintaining NT-based network of
the institute. Responsible for maintaining and repairing individual
computers, for installing, upgrading and maintaining the software
required for office, as well as for school use.
Senior Technician
The Computer Technician, Beckley, West Virginia, 1999 June - 1999 Dec.
Responsible for looking into the repairs, upgrades of different
computer hardware, managing the workshop, providing on the job
training to junior technicians, maintaining cash flow, and developing
customer relationships.
Senior Technician
Himalaya Bank LTD, Kathmandu, Nepal, 1994 Aug-1999 June
Install, maintain, and support systems integration. Responsible for
installation, support and troubleshooting of Network System. Maintain
computers - hardware and software, as well as upgrading computers and
servers. Troubleshooting hardware and software problems on Windows
95/98 and helping users with all PC problems, as well as training end-
users and junior technicians. Monitor, administer and troubleshoot LAN
networking and communications problems.
Senior Tech-Support
Taranga Enterprises Inc, Kathmandu Nepal, 1991Apr-1994 Aug
Supervision, monitoring networking; Technical support; Install,
maintain, and repair LAN based networking. Responsible for all aspects
of installation, configuration, and support of the Hardware and
Software for LAN and Networking accessories. Monitoring and
supervising new technicians, teaching various computer skills and
applications, like PC Repair and Microsoft Office applications.
Education:
V Bachelors Degree, Tribhuvan University, Kathmandu, Nepal, 1996
V A+ Certified Technician, CompTIA
V MCP (NT Work Station); MCP (NT Server); MCP (NT Server in the Enterprise)
V Network Essential
Strengths: Troubleshooting hardware and software. Resolving network and
integration problems. Provide training and teach PC skills and
applications. Ability to work well under pressure and meet deadlines.
Capable of working independently, as well as part of a team. Possess strong
management and analytical skills. Possess thorough knowledge of Modern
Office Equipments and Office Automation. Very good command of written
business correspondence. Holding valid Virginia driving license with clean
record.
Contact this candidate