Administrative Assistant Customer Service

Rosalyn D. Charles

*** * **** ** *******, Virginia 23504 - 757 - 348-8361- *******.*********@*****.***

OBJECTIVE

A position using my skills and knowledge in office administration

SUMMARY

Efficient in Microsoft Office; Word, Excel, Outlook and Power Point

Willing to take on responsibilities and assignments, regardless of the challenge

Able to type fifty words per minute

Self-reliant individual with the ability to pick up new ideas and concepts quickly

Well organized and can work well under pressure in any environment

Excellent verbal and written communication skills

Excellent attention to detail and extremely proficient in correspondence procedures

QUALIFICATIONS

Top Secret Clearance Oct 2008 - Present

Secret Clearance Jun 2006 - Present

UNITED STATES NAVY Jan 2002 - Jan 2010

Administrative Supervisor

-Track and organize classified personnel data

-Supervise and train other staff members in the areas of customer service, office administration and

policies and procedures

-Type, format, proofread and edit correspondence and other documents from notes or dictating machines

using computers or typewriters

-Operate and maintain office switchboard

-Prepare meeting agendas, attend meetings and record and transcribe minutes

-Maintain travel arrangements and accounting data for all office personnel

-Maintain and update filing, inventory, mailing, and database systems for over 300 personnel

-Operate office machines such as photocopiers, scanners, facsimile machines, voice mail systems and

personal computers

-Communicate with customers, staff members and other individuals to answer questions, disseminate or

explain information, take orders and address complaints

-Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail

LIFE NET HEALTH Jan 2010 - Feb 2010

Administrative Assistant

-Operate company switchboard

-Maintain excel spreadsheets for company advertisement monitors

-Prepare conference calls for all office personnel

-Open sort and route mail

-Maintain over ten conference rooms for company executives

CACI Mar 2010 – Oct 2010

Administrative Assistant/ IT Specialist

-Update records and track wireless devices for United States Army

-Track office symbol records and transition

-Order, track and distribute supplies throughout company

-Update and tracking required training records for over 300 personnel

-Maintain IT equipment hand receipts and equipment inventory

-Open, sort, route mail

-Attend meetings and transcribe minutes

Contact this candidate