Administrative Assistant Sales

([Michelle Mason]

*** ** **** ? Lees Summit ? MO 64063

Phone: 913-***-****

E-mail: *************@*****.***

Overview

An indelible employee for a member driven builders association,

Administrative Assistant in Software Industry, Real Estate Industry

experience, Project Coordinator for website construction.

Experience

Builder Consulting (Leawood, KS)

Executive Projects Manager (October 2008 - February 2010)

. Coordinating changes needed to clients' websites and managing new website

projects

. Telephone communication with clients on the website construction process

. Detail orientation a must to provide the client with what they want and

need

. Maintaining project files and providing progress reports are essential to

the project

. Good communication skills and attention to detail are required to work

with the company's team of designers, developers, server technicians and

photography staff to coordinate the project within the guidelines of the

contract and meet the contractual deadline

Home Builders Association of Greater Kansas City (600 E 103rd Kansas City,

MO 64131)

Director of Internet Services (November 2007 - July 2008)

Sr. Executive Assistant (February 1998-November 2007)

. Organized the Board of Directors and Executive Committee monthly

calendar meetings

. Sent out proper notification and recorded meeting minutes according to

the Associations bylaws

. Maintained the boards' travel needs to various national lobbying

meetings

. Experienced new leadership every year, and maintained a meeting schedule

for other committees/councils that were formed or needed seasonally

. Assisted in forming another not-for-profit coalition and maintained

their board, organized meetings, events, and out of town trips with

industry professionals and city officials

. Additional responsibilities included training new employees, organizing

the maintenance and growth of the company's network, and membership

database

. Helped maintain the company's phone system

. Teamed with consultants on key projects that allowed the HBA to develop

a communication delivery system through a MS Access database that

allowed the various departments to deliver correspondence via fax, email

or snail mail

. Managed two database conversions with the final one requiring moving our

data cross platform and coordinated a program to update the old database

to handle two modules and their billing operations that were not

included in the new system

. Organized many two-floor office "re-organizations" which required

decorating, construction, wiring, new cubical configurations and

coordination of technical equipment

. Answered and directed phone calls, sorted incoming mail, collected and

coded invoices preparing them for accounting

. Maintained a filing system, coordinated many lunch meetings, office

equipment or repair set-up

. Assisted many departments in their Power Point presentations

. Coordinated clerical needs of many special projects

Final position was entrepreneurial in nature the main focus being on

finding a way to maintain the company's website content and functionality

using a CMS that fit low budget constraints and allowed for site growth,

revenue possibility, and the ability to allow for other departments to post

content with proper authorizing procedures. Continued to assist the staff

in dealing with the functionality of the new database and continued to

maintain prior database for permit tracking, Parade of Homes event, and

billing requirements.

My tenure at the HBA provided me with a familiarity with the construction

process including, planning, designing, approval, permits and breaking

ground on a project.

Sybase Visual Components (Overland Park, KS)

Administrative Assistant (May 1996 - February 1998)

. Responsible for entering orders and tracking information into a MS Access

database for both US and England offices

. Ordering office supplies for the entire staff

. Distributed US Mail

. Approved accounts for shipments of orders

. Send orders daily to the fulfillment house via electronic upload,

instruct and provide any support they may need such as: Preparing

paperwork for international shipments or clarification on order entry

. Collect on credit card transactions; notify Sales Reps of any declined

transactions

. Provide database feedback to MIS and Sales departments to ensure that the

database is running properly and provided instruction on proper use of

the database

. Supplied a wide range of support to the entire staff

. Handle front desk responsibilities; answering/directing telephone calls,

data entry

J.D. Reece Realtors (Leawood, KS)

Contract Processor (March 1993 - May 1996)

. Responsible for auditing contract files

. Depositing earnest money

. Figuring agent and company commissions

. Submit escrow package to the title companies and send original contract

file to the administrative office

. Type addenda/addendum to real estate contracts

. Order homeowners warranty policy for the buyer

. Change computer status of homes in the Heartland MLS system

. Figure daily monthly sales spread sheet

. Send weekly sales report to administrative office

. Back up receptionist responsibilities

. Greet clients; troubleshoot twenty-line switchboard, direct calls

throughout the office

. Perform a wide range of clerical support including data entry and word

processing

Education

New Horizons Computer Learning Centers:

-Beginning/Intermediate Access (Completed)

-Beginning/Intermediate Excel (Completed)

-Beginning PowerPoint (Completed)

-Advanced Windows (Completed)

-Implementing a Database MS SQL Server 7.0 (Completed)

-Administrating MS Windows NT 4.0 (Completed)

Rockhurst Continuing Education Center

- Microsoft Office (6 Credit hours)

Central High School, Grand Junction, CO

Skills

< Organized

< Detail Oriented

< Customer Friendly

< Software Knowledge

< "Technical Flair"

< Able to work in a team environment

< Works Independently

< "Multi-Tasker"

References

Available upon request

Contact this candidate