Alexander S. Tomchik
***** ********** ***** ( Spring, Texas 77389-3337 ( ********@*******.*** (
A Solution oriented IT Network Professional that specializes in the design,
implementation and troubleshooting of Enterprise-class networks. I am
actively seeking a challenging environment where I can make a significant
contribution through the use and augmentation of my professional skills.
Professional Experience
Artech Information Systems / Hewlett Packard, Houston, Texas 2008-2010
ITOC Level 3 Network Specialist
Key Contributions:
o Served as shift lead analyst in the Information Technology Operations
Center for the network team.
o Exceeded incident performance metrics for time-to-own and time-to-fix.
o Contributed frequently to the internal knowledgebase used for the
dissemination of technical subjects and problem resolution techniques.
o Successfully conducted escalation operations involving mission-
critical and high-availability corporate IT resources.
Daily duties were performed at HP's Houston NOC and consisted of
troubleshooting operational issues on their global network, assisted by on-
site support acting as hands and eyes. The principal means of communicating
with the network devices was through the command line interface. Problem
determination and network behavior involved the use of counters and
statistics available through the CLI, and troubleshooting and corrective
actions were accomplished via reconfiguration as required. The areas of
support responsibility covered all HP LAN, WAN and wireless connectivity,
as well as assimilated sites of acquired EDS network assets.
Deployed network equipment supported by the NOC team consisted of the
following:
L2 switches from the Procurve 4000M and 8000M families.
L2 and multilayer switches from Cisco in the 2900, 3500, 4500 and 6500
series.
Routers from Cisco in the 7200, 7300 and 7600 series.
Load balancers from Cisco in the CSS, CSM and ACE series.
Wireless devices from the Procurve product line.
Enterasys Networks, Houston, Texas 1995-2007
Professional Services Engineer
Key Contributions:
o Recognized as a major contributor, through dedicated service and
support, toward winning large accounts in competitive engagements.
Most notable cases include Aldine ISD, Centerpoint Energy and West
Orange Cove CISD.
o Took an active role in the development of Secure Networks education
material for Enterasys Systems Engineer Certification.
o Served as Enterasys onsite network engineer with Aldine ISD, Fluor
Corporation and the Houston Community College System for several
years, providing technical assistance to theirTechnical Services
departments in assuring network health and efficiency. Actively
involved in the application of technology solutions to address
business concerns.
o Managed customer network projects involving switches and routers,
wireless and security products from design through implementation.
o Developed and refined hand-off documentation to present to customers
following project completion.
Originally recruited to support Cabletron's sales force as a systems
engineer, I opted for a post-sales and network support role for greater in-
depth exposure to networking technologies and provided on-site technical
services and support to customers in Texas, Louisiana, Oklahoma and
Arkansas. In 1999, I joined the Enterasys Professional Services unit and
undertook assignments in network design and management, policy and
security implementation and formal customer training. Working in
predominantly multivendor customer networks, it was expected that team
members would be proficient in the reconfiguration of competitive products
to achieve a successful integration of Enterasys devices.
Network devices installed and supported through Professional Services
included the following:
Multilayer switches from the Smartswitch product line, including the E6,
E7 and N series.
Routers from the SSR and X series.
VPN concentrators acquired through Indus River.
IDS and IPS appliances marketed under the Dragon family name.
Legacy Cisco devices rebranded under the Cabletron label in the 2500 and
4500/4700 series routers.
Competitive network devices most frequently encountered included:
2500 and 2500 series routers.
4000, 5000, 4500 and 6500 series switches.
Memorex Telex Corporation, Houston, Texas 1994-1995
Systems Engineer
Key Contributions:
o Supported onsite efforts of numerous account executives engaged in the
sale of plug and system compatible 3270 products and services through
technical presentations and demonstrations.
o Actively participated in the migration of the company's internal SNA
network to one employing modern LAN and WAN technologies through
collaboration with Customer Engineers in branch office IT projects.
o Led network design projects up through implementation and
documentation phases.
o Enabled company to maintain mandatory certification level in Houston
through the acquisition of CNE certification within a six month time
span.
Core Competencies: Network & Systems Troubleshooting ( Network Design (
Installation and Configuration ( Risk Assessment ( Capacity Planning (
Tuning & Optimization ( Network Management and Security.
Networking: LAN/WAN ( wireless ( TCP/IP ( Ethernet ( ATM ( DNS ( VoIP ( VPN
( T1/T3 ( HSRP ( VRRP ( frame relay ( ISDN ( SNA ( VLAN design ( RIP ( OSPF
( EIGRP ( BGP ( MPLS ( DNS ( Firewall ( Global and local load balancing (
Experienced in switch, router and multilayer device network design and
troubleshooting ( Hands-on experience in products from several network
vendors including Cisco, Enterasys, HP Procurve ( Excellent understanding
of SNMP management, its configuration and use as an analytical tool (
Currently holding Enterasys ESE, Cisco CCNA and CompTIA A+ certifications
and attending the Cisco Academy CCNP program.
Legacy Technologies and Miscellaneous Skills: Extensive practical
experience with WAN hardware and physical interfaces. Detailed knowledge of
serial interfaces and their applications in telemetry and control
environments. Expert in the deployment, configuration and troubleshooting
of modems, mutiplexers, CSU/DSU's and terminal servers. Considerable
working experience with desktop and portable systems and a wide range of
printer technologies, scanners and plotters
Tools: Enterasys Networks NetSight Management Suite, Aprisma Spectrum,
Solarwinds Engineer Toolkit, Cisco CSM and ASDM, HP OpenView, HP Service
Center, HP Network Automation, Network Associates Sniffer, Snort, Nessus,
Ethereal/Wireshark.
Operating Platforms: Microsoft Windows desktop operating systems from 95
through XP. Server operating systems from NT3.51 through Windows 2003.
Linux (Red Hat, Ubuntu, Slackware). Novell NetWare up through version 3.2.
References available upon request.