Customer Service Representative

Ms. Mary Talton

***** ******* **** **

*****

Tel: 832-***-**** / 832-***-**** Mob: Email: ***********@*******.***

___________________________________________________________________________

I am a very energetic and hard working person. I am able to take on any

responsibility, and able to work under pressure. I have great

communications skills verbal/written. Ability to prioritize, coordinate,

multi-task, and demonstrate initiative.

Career Details

Office Manager/Customer Service Representative (May 2005 April 2010)

United National Insurance Agency, 2201 Caroline Houston, Tx 77002

Major Accountabilities: Ensure all interactions with customers (both

internal & external are professional and courteous, assist in preparation

of daily, weekly, and monthly reports. Opened office daily. Responsible for

answering busy phones, meeting and greeting visitors, sorting and

distributing incoming mail and faxes. General filing, coping and scanning.

Responsible for memos and correspondence. Prepared bank deposits, and

purchase orders.

Customer Service Representative (March 2002 February 2005)

Foley's Department Store, Main Street Houston, Tx

Major Accountabilities: Filing, call customer on monthly bill. Collect

payments from customers. Responsible for helping new employees with work

load.

Customer Service Representative (January 1993 January 2002)

Silgan Plastics, 6814 Kirbyville Houston, Tx

Major Accountabilities: Filing, Responsible for having product manufactured

for clients and shipping finished product to clients upon request.

Answering multiple phone lines. Answered questions and resolved issues

based on phone calls from clients. Completes tasks, generates letters and

files associated paperwork.

Educational Qualifications

Texas School of Business, Houston Texas (August 1995 - January 1996)

Houston Community College, Houston Tx (January 1986 - December 1989)

High School for Health Professions, Houston, Tx (August 1981 - May

1984)

Additional Skills

. Admin & Clerical Jobs - Admin, Administrative Assistant, Clerical,

Clerk, Office Manager

. Customer Service - Customer Service Clerical, Customer Service Rep,

References

Name: David L. Edwards

Company Name: United National Insurance Agency

Address: 2201 Caroline Houston, Tx 77002

Phone: 713-***-****

Name: Magnus Ukegbu

Company Name: Denny's Restaurant

Address: 11320 North Freeway Houston, Tx 77037

Phone: 281-***-****

Email: ************@*****.***

Contact this candidate