Customer Service Medical

Tammie G. Mack

*** ******** ****, ******, ********* 70062( 504-***-**** (

Email:**********@*****.***

Seeking a position as a...

Lab Technician

A highly qualified, astute, energetic and team spirited professional with

outstanding core strengths

Accurate, precise, and highly ethical in all work-related assignments

A team player with excellent communication and interpersonal skills

CORE STRENGTHS

Capable of working independently with minimal supervision

Able to coordinate multiple tasks and meet deadlines under pressure

Practical problem solver using analytical, creative, and communication

skills

Self-motivated, dependable, interested, and practical

Experienced in answering/directing calls from multiple-line telephone

systems

Able to conduct accurate inventories

Communicate effectively with medical professionals, patients and the public

FORMAL EDUCATION

Bachelor of Science, Biology, University of Southern Mississippi,

Hattiesburg, Mississippi

RESEARCH EXPERIENCE

Evaluation of the long term effects of methyl parathion, University of

Mississippi Medical Center, Jackson, Mississippi

Evaluation of the antioxidative stability of various polymers, University

of Southern Mississippi, Department of Chemistry, Hattiesburg, Mississippi

WORK EXPERIENCE

Laboratory Assistant

Pace Analytical Inc., St. Rose, Louisiana March 2006-

July 2007

Argus Analytical Inc., Ridgeland, Mississippi January 1998-

November 1998

Curtis Environmental Services, Laplace, Louisiana

October 2008-March 2009

Tested various environment samples

Prepared and maintained chemicals

Assisted with general lab maintenance and inventory

Analyzed data for final lab reports to clients

Assisted customer service department and other staff with needs

Most important achievement:

Trained and supervised incoming lab assistants

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Tammie G. Mack ( 504-***-**** Page 2 of 2

WORK EXPERIENCE (continued)

Research Assistant

University of Mississippi Medical Center, Jackson, Mississippi

November 1998-October 2000

University of Southern Mississippi, Hattiesburg, Mississippi June

1994-May 1997

Assisted with research projects

Prepared organic solvents

Performed blood extractions, gas chromatograph, mass spectrometry analyses

Operated various equipment for lab experiments

Assisted with general lab maintenance and inventory

Most important achievement:

Trained and supervised incoming research assistants

Pharmacy Associate

Rite Aid Pharmacy, Waveland, Mississippi December 2007-

February 2008

Phar Medium Services, Cleveland, Mississippi November

2004-February 2005

Wal-Mart Pharmacy Department, Kenner, Louisiana March

2002-September 2004

Chalmette Medical Center, Chalmette, Louisiana

March 2001-March 2002

Assisted pharmacist with dispensing and filling prescriptions

Inputted prescriptions orders into computer system

Inventory, ordered drugs, and assisted pharmacy staff with removal of

expired or expiring drugs

Answered phone calls from doctors, nurses, and customers

Assisted with general facility maintenance

Supervised and trained incoming pharmacy associates

Evaluated procedures and processes to optimize day to day operations

Most important achievement:

Trained and supervised incoming pharmacy associates

References on Request

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