Human Resources Customer Service

Tamara "Tammie" E. Cooper

***** ******* ***** ***** * St. Louis, MO 63040 * 314-***-**** *

*************@*****.***

Summary

Strategic and business oriented Human Resources Executive with extensive

functional experience. Demonstrated leadership and expertise in all areas

of HR with strong emphasis on strategy and organizational development.

Qualifications

. Skilled in organizational assessment with demonstrated success in

increasing organizational capabilities and upgrading leadership talent

. Senior Consultant to CEO and corporate leadership teams

. Proven track record in Talent acquisition.

. Executive and non-executive compensation and benefits design and

implementation

. Developed recruitment strategies from the ground up.

. Successful in recruiting nationally with innovative sourcing

techniques.

. Development of change management initiatives to proactively support

key business directives

. Proven ability to formulate plans to utilize human capital to create a

culture that supports achievement

. Experience in a large, growing, multi-location environment

. Expertise in Succession planning

Business Experience and Key Contributions

The Republic of Tea., Novato, CA and Nashville, IL (2008 - current)

Vice President of Human Resources - Report to CEO. Responsible for the

Development of all Human Resources for HQ and production environment.

. Works with CEO on organizational development to take company to next

level of revenue generation and performance.

. Provide executive team a plan for employee development.

. Implemented "change" management to establish team work culture

. Developed Succession Plan.

. Designed and implemented Incentive Program.

. Implemented Safety Programs and OSHA standards.

. Developed Performance Appraisal System.

. Researched and implemented new Benefit Plans that were more effective

and had cost savings for the company.

. Developed Recruiting program and hired key employees.

. Designed Training programs for Customer Service, Manager Training and

Harassment.

Tamara "Tammie" E. Cooper

Fig., St. Louis, MO (2005-2008)

Chief People Officer - Reported to CEO. Responsible for all Human

Resources activities and the implementation of growth initiatives for the

enterprise.

. Member of entrepreneurial team that developed the idea and business

model for Fig.

. Formulated strategic direction and leveraged business knowledge to

develop long-term objectives and growth plans

. Developed recruiting plan to scale nationally. Recruited and trained

over 500 employees in 2 years for multi-location environment.

. Developed and implemented benefit plans, performance management

programs, management training, and policy administration

. Developed morale building programs to improve employee satisfaction

321 Studios, St. Louis, MO (2003- 2005)

Vice President, Human Resources - Reported to COO and lead all Human

Resources initiatives on a world wide basis for this $100 + million dollar

privately held company.

. Key Member of critical business team, which developed and implemented

expansion into Europe

. Developed and implemented a comprehensive organization assessment plan

focused on business growth competencies

. Designed and implemented a total compensation plan for employees that

included medical, dental, a retirement savings plan, and a flex

spending account

. Led efforts to identify and secure executive resources

. Responsible for worldwide recruiting efforts

. Developed downsizing plans that resulted in improved operations and

limited liability

Abiliti Solutions, Inc., St. Louis, MO (1999-2003)

Vice President, Human Resources - Senior Human Resources Executive with

primary accountabilities including executive and non-executive

compensation, benefits, recruitment, human resources systems, and employee

relations.

. Led all Human Resources initiatives in the transition to a public

company

. Formulated a Human Resources Business Plan in conjunction with

Strategic plan.

. Developed and implemented strategic corporate plans for benefits,

training, recruiting, policies and procedures.

. Created employee motivation campaign from concept to delivery

Amdocs, St. Louis, MO (1998-1999)

Director of Recruiting - Had direct responsibilities for world wide

recruiting efforts. Established and managed the VISA and foreign hire

program.

Technology Applications, Inc. Chesterfield, MO (1996-1998)

Human Resource Director - Responsible for all Human Resources issues.

Developed and implemented benefit and compensation programs. Created and

managed the corporate recruiting division.

McDonnell Douglas Aerospace East, St. Louis, MO (1992- 1996)

Technical Recruiter - Recruited technical and non/technical positions for

McDonnell Douglas. This included both permanent and contract placements.

Engineering Planner - Responsible for headcount and staffing plans for the

software development department.

EDUCATION

B.A. (Communications) University of Missouri, St. Louis, MO

Additional studies in Human Resource Management Certification

*Professional references are available upon determination of mutual

interest.

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