Customer Service Sales

Joseph H. Pinkowski

Doylestown, PA *****

Phone: 908-***-****

Email: ***************@*****.***

____________________________________________________________________________

Senior Account Representative

- Looking to secure a position as a Senior Account Representative / Sales

Representative with a company that has maximum growth and management

potential.

Career Details

Hatfield Athletic Club

February 1998 - September 2010

Hatfield, PA

Sales Manager:

- Managed and was the top producer on a team that grew the membership base

to over 5000 members strong and is still growing despite the current

economy

- Service existing accounts, develop personal rapport with members, resolve

complaints, create and implement customer service procedures, build a

strong referral base

Senior Account Representative:

- Met and exceeded company and personal goals on a monthly basis

- Responsible for developing and implementing the corporate business

development marketing and sales program that increased membership by 30%

Personal Trainer:

- Develop personalized health and wellness programs for clients from

beginner to those more seasoned in their training and personal development

- Hold clients accountable to the program, ensuring they meet their

established goals

- Work one-on-one with each individual, adjusting constantly to their

method of learning, emotional commitment and physical capabilities

Doylestown Adventure Boot Camp January 2007

- Present

Doylestown, PA

Business Development Consultant

- Sales and marketing advisor to the most successful outdoor boot camp in

Bucks County

Premier Technologies International

Flemington NJ

Senior Account Executive September,

2008 - August, 2009

- Was the top producer of new accounts within the first 6 months of

employment

- Developed strong and profitable working relationships with small,

intermediate and Fortune 500 corporations through the development of

technology business plans for customers in order to maximize their needs

- Designed and implemented innovative and engaging sales training for

clients, enabling them to feel more comfortable purchasing our product

trumping our competitor's efforts on a consistent basis

- Responsible for quoting, specifying, and tracking purchase orders for

sales nationwide

- Consistently achieved performance-based bonuses for outstanding sales and

follow-up

- Developed and implemented trade show marketing strategy and exit

strategies that consistently justified and exceeded the cost of attending

these events

- Successful record in repairing dead accounts and penetrating existing

accounts through simple relationship building. Understanding, honesty,

trust, excellent customer service, fair pricing, and tenacity drove that

success

- Willingness and ability to successfully penetrate new territories

nationwide

Realtor June, 2004 - January, 2009

RE/MAX, Bucks County PA

- Counseled clients through the largest purchase / financial decision of

their lives

- Negotiated on behalf of client enabling them to get the highest price for

their existing home and the lowest price for their new home therefore

increasing their profit margin and buying power

- Worked on a top producing team that lead in market share for the number

of real estate transactions settled

- Generated prospect base through cold calling, warm leads, the Internet,

and networking converting those leads to contracted buyers and sellers

- Listed and showed properties, created appropriate documentations,

attended settlement and conducted post settlement follow ups

- Generated a strong referral base following the successful sale

- Developed and executed profitable marketing strategies that repositioned

and enhanced the brand of RE/MAX Bucks County

Education:

Lincoln Technical Institute Allentown, PA

- Associate's degree in Electronics 3.7 GPA

North Penn High School, Lansdale PA

-Graduate 3.5 GPA

AAAI / ISMA

Certified Personal Trainer

Personal:

. Sales & Marketing - Corporate Marketing, Inside Sales, Manager,

Marketing, Outside Sales, Product Marketing, Sales, Sales Analyst, Sales

Consultant, Sales Coordinator, Sales Manager, Sales Rep, Telemarketing,

Fluent in ACT, Club Systems and Agent 2000 prospecting and account systems

. Customer Service - Customer Service Manager, Customer Service Rep,

Customer Service Sales, Entry Level Customer Service

. Retail - Retail Sales Associate, Retail Sales Manager, Store Planning

References

- Available upon request

Contact this candidate