Sales Manager

ELIZA LOTT, MBA

**** ******* ***** ***, *****, TX 76054 ? 817-***-**** ? ********@*****.***

VP SALES / VP MARKETING & BUSINESS DEVELOPMENT

PROFESSIONAL SUMMARY

Team Leadership ~ Cross-Functional Management ~ Global Business

Versatile, high-energy professional who proactively leads companies through

change and challenge to profitable growth. Strategic problem-solver who

envisions smart solutions and executes with urgency across all levels of

the organization. Hands-on leader with strong management acuity, able to

keep teams informed and productive. Outstanding business acumen with

ability to deliver outstanding results in line with organization's vision

and mission. Unique ability to envision company goals and tactical impact,

specifically in the Global Business world. Keen ability to forecast

industry trends. Shares successes and consistently recognizes the

performance of others.

CORE COMPETENCIES

Business Development ~ Account/Relationship Management ~ Strategic Business

Planning & Modeling

Compliance ~ Sales Programs ~ Business Start-Up ~ Process Controls &

Improvement ~ High Integrity

Team Effectiveness with Visionary Leadership ~ Organization & Communication

~ Self-starter

PROFESSIONAL EXPERIENCE

HIGHLANDS BANK OF DALLAS, Dallas, TX

2007 - Present

$400M retail bank with four Dallas locations

Sr. Vice President, Retail Manager/Leader - Dallas

Recruited to lead, direct, manage and coach the sales and service

activities of four locations with the following responsibilities:

. Oversee operations and sales through an environment that reflects the

company brand

. Train, develop and continually monitor sales staff

. Participate in community organizations and activities to enhance the

company's image and develop additional business and referral sources

. Ensure the branches meet and exceed established sales and revenue

goals

. Manage credit quality standards

. Manage and direct Vice Presidents/Branch Managers

. Provide insight and contribute to product development and pricing

strategies

. Develop and analyze critical performance indicators, assuring actual

practices align with company goals

. Manage operations of the branches through collaboration with IT,

Operations and other support departments

. Build and maintain an efficient staffing model

. Assist in developing and maintaining departmental budgets

Key Achievements

< Successfully launched and branded a new retail bank in the Park Cities

of Dallas, a densely competitive area.

< Implemented service policies and standards translating into 95%

retention.

< Facilitated $50M annual growth in deposits through consistent and

effective management of sales activities and programs.

< Maintained a leadership role in the bank, in the management structure

of the Retail Division and a visible active role in the branch system.

< Created cost effective, lean and efficient staffing models that

successfully met sales and profitability goals.

< Stepped into branch manager role on an interim basis to ensure

consistency in operations during short term vacancy

< Implemented and managed insurance and investment product sales.

ELIZA LOTT, MBA

PAGE TWO

TEXLINE MORTGAGE, Burleson, TX

2000 - 2005

Residential mortgage lender with over $18M annually in sales.

Owner/Manager

. Single handedly launched successful mortgage lending business through

the following means:

. Devised and implemented long-term business plan

. Focused on marketing activities and promotional strategies to attract

new business

. Built and maintained relationships with realtors, builders,

developers, title companies and other referral sources

. Exercised leadership in meeting and exceeding mortgage loan and

quality customer service objectives

. Recruited, trained, mentored and monitored activities of multiple loan

officers

. Provided goal setting, production performance reviews and pipeline

management

. Developed and enforced responsible lending practices

Key Achievements

< Maintained unwavering commitment to full compliance with industry

standards.

< Effective strategies, management and execution resulted in zero loan

buy-backs.

< Doubled year over year sales in 2005 by implementing a simple yet

profitable sales model.

EDUCATION

Master of Business Administration (MBA), University of Texas Executive,

Arlington, TX

Executive MBA Program with emphasis on Global Business

Graduate Certificate in Asian Business Studies

Bachelor of Science, Political Science/ Pre-Law, Texas Wesleyan

University, Fort Worth, TX

PROFESSIONAL LICENSES

Series 6 and 63 Securities licenses

Group 1 Insurance License

PROFESSIONAL ASSOCIATIONS

Success North Dallas

(2007 - Present)

Safer Dallas, Better Dallas

Steering Committee (2008 - Present)

New Friends, New Life

Auxiliary Board (2009 - 2011)

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