Customer Service Administrative Assistant

**** ******* ******* #**** ( Houston, Texas ***** ( Mobile: 281-***-****

( Email: *******.******@*****.***

PROFESSIONAL SNAPSHOT

. 8 years of professional experience in public & private

industries,

. etail-oriented, superb in multi-tasking, proficient in

MS Office Suite, Peachtree Accounting, and Yardi,

. Planned and executed multiple projects with various

deadlines,

. Strong written and verbal communication skills, conflict

resolution skills, and not afraid to take initiative.

EDUCATION University of Houston - Houston, TX 12/20/2004

BA, Political Science

EXPERIENCE Hartman Income REIT

Administrative Assistant 03/2008 -

01/2009

Accounts Payable Specialist 01/2009 -

Present

. Responsible for all accounts payable processing for mid-

size property management company using Yardi

. Process all vendor payments (via EFT/ACH, checks,

credits, request wires)

. Administer Home Depot credit account (new

cards/cancellations, monthly payments/reconciliation of

account, and policy administration)

. Perform payroll for all contract employees

. Perform daily reconciliations of all bank accounts

. Approve and key all payables for 25 commercial

properties weekly

. Provide customer service to vendors regarding accounting

discrepancies

. Coordinate and process 1099s for vendors & electronic

filing to IRS

. Vendor management (creating system profiles, maintaining

W-9s and insurance documentation and filing system)

. Perform month-end closing procedures

Excess Capital & Investments/Boehck Mortgage 11/2006 -

12/2007

Loan Processor

. Responsible for "shopping" all Conventional and Jumbo

loans to lenders

. Coordinated submission of loan file by gathering

appraisals, verify employment, assets, income

calculations, and preparing conditions

. Mediated and provided customer service to borrowers and

lenders

. Completed Good Faith Estimates and all other industry

and state disclosures

. Maintained lender relationships with prime, sub-prime

and Alt-a lenders

. Stayed abreast of industry standards through Texas

Savings Loan and mortgage insurers.

Varoga & Rice Consulting 05/2004 -

4/2006

Research Planner

. Planned and executed research on issues, candidates, and

public policy

. Strong utilization of Internet research, civil/criminal

courts, public record laws

. Organized multiple research projects with varied but

stringent deadlines

. Administered and supervised annual summer internship

program

. Office management including vendor relations, HR

functions, and purchasing

Shameka Rogers

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