Bryan S. Kotrla **** Potter Lane, College Station, TX 77845
*******@*******.*** • Cellular 979-***-**** • Home 979-***-****
Summary
Seeking to transfer customer service and project management expertise to a position with your company. Areas of
expertise include leadership, trust, rapor, ability to instruct guide and to follow company protocol to ensure a quality
product at the best return possible. Specialized in multitasking and project management. Earned a Bachelor's degree
in Bio-Environmental Sciences from Texas A&M University.
Areas of Expertise
Work well as a team member or independently.Competent using software including: Windows, Word, PowerPoint, E-
mail, and the Internet. Mediation and problem solving skills. Effective management, technical, and supervisory skills.
Demonstrated ability to meet the needs of patrons, dependable, hard working, reliable, and punctual. Recognized for
long hours, commitment to customers, attention to detail, professionalism, and follow-up. Met or exceeded all
performance goals to date. Public speaking and presentation experience. Commended for dedicated work ethic and
rewarded by steady promotions and training in all aspects of work.
Employment Experience
Sanderson Farms, Bryan, Texas 2010 to Present
Quality Control Technician
Day to day management of overseeing any mishappenings with product and paperwork before it reaches
the consumer. These mishappenings are not limited to but do include quality, weight, grade, packaging, overall
appearance and clerical issues.
•Numerous accounts of product being caught before leaving the Brazos Processing Plant.
•Ability to keep detailed records
•Easily establish rapport with people of all ages, cultures, and beliefs
•Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help others when
needed; effectively resolving conflicts at appropriate times
•Effective in stressful situations
•Demonstrated ability to apply sound knowledge to diverse applications
•Effective open communication. Express self very well. Can make a point and convincingly express an opinion
•Ethical, skilled communicator. Can establish individual and group rapport
•Effective written and verbal abilities
•Gain confidence of people quickly
Heirloom Gardens and Interior Decor, Inc., College Station, TX 2001 to 2009
Chief Executive Officer
•Promoted company from startup to national recognition in a five year period with increased annual sales of 26% per
year.
•Seasonally managed up to 17 employees with mediation and problem solving skills
•Independently offered continuing education courses to general public and through the City of College Station, TX
•Management and overall direction of sales team.
•Business generalist with record of achievement in applying marketing, administrative and human resource skills to
effectively manage projects and ongoing operations
•Developed creative and innovative marketing and advertising promotions
•Ethical, skilled communicator. Can establish individual and group rapport
•Established quality standards
•Established goals and objectives, developed policies and procedures, recruited and trained staff, and initiated and
enhanced systems
•Effective written and verbal abilities
•Evaluated personnel, conducted training programs and established wage incentives
•Expertise in public relations, special events, marketing, and product development
•Highly organized with attention to detail and ability to service several transactions simultaneously
•Hard-working, goal-oriented, perfectionist, and a team player
•Friendly, personable, and easy to work with
•Success oriented with high energy and positive attitude
•Planned policies and procedures
•Provided on-site trouble-shooting and monitored customer concerns for use in future planning
Furrow Building Materials, College Station, TX, College Station, TX 1996 to 2001
Commercial Sales Rep.
Began as part-time customer sales tech in lawn and garden chemical sales. Progressed the corporate ladder,
responsible for 1.5m per year in personal sales for corporation.
Became the youngest member of five man team.
Management of time and bonus system was entirely set upon work ethic.
Cornelius Nurseries, Inc., Houston, TX 1987 to 1992
Department Manager
Brought in as general sales representative and promoted to department manager in 6 months. Left employment to
attend college.
Education
Texas A&M University, College Station, TX 1996
Bachelor of Science, BioEnvironmental Science
Blinn Jr. College, Brenham,TX 1992
Associate of Science
Texas State Technical College, Waco, TX
Horticulture
transferred to Blinn Jr. College
Additional Skills
•Oral Communication
•Maximizing Productivity and Profits
•Management/Administration
•Leadership/Advocacy
•Problem Solving
•Quality and Productivity Improvement
•Public Speaking
•Public Relations
•Project/Budget Management
•Planning
Professional References
Daniel J. Kubin President Heirloom Gardens Decor, Inc. ******@****.***
210-***-**** past employer
Eddie Russell Store Manager Cornelius Nurseries Inc. ********@******************.***
281-***-**** past employer
Darren Menn Owner Menn Services, Inc.
979-***-**** family friend
Dan Jupe Environmental Restoration Group *******@*********.***
210-***-**** business associate, family friend