Customer Service Account Executive

Jennifer L. Gault

*** ***** **** ****** #**

Anaheim Hills, CA 92807

Cell: 805-***-****

****************@***.***

Inside/ Outside Sales Manager ~ Account Executive

Professional Sales Manager and Account Executive with more than 10 years

experience in all phases of the business cycle. I consistently exceed

objectives and increase bottom-line profits for employers. I am a quick

learner and impressively communicate; I have an ability to perform well in

a mult-itasking environment.

Professional Experience:

Act-1 Group of Companies 2010-Present

Account Executive

Outside Sales in open territory (LA/OC counties).

Business development, client retention, cold calling (face to face and

phone), recruitment of qualified candidates, maintain large territory, all

artwork for product, creation of innovative presentations and superior

customer service. Advanced training and traveling.

Selected Achievements

. 236% of goal for 1st Quarter of Employment

. Employee of the week 5 times

. Commended for having 15 placements in 5 days

ValPak of West LA 2009-2010

(Location turned into Franchise)

Account Executive

Outside Sales in open territory (LA/OC counties).

Business development, client retention, cold calling (face to face and

phone), maintain large territory, all artwork for product, creation of

innovative presentations and superior customer service. Advanced training

and traveling

Lee Central Coast Newspapers 2005-2009

(Moved back to Orange County, CA)

Classified and Online Advertising Manager

Sales Trainer

Event Manager- Job Fairs, Advertising Seminars and Recruiting tools

Outside Account Executive- Online, Classified and Retail advertising

Supervision, training and motivation of inside and outside sales

representatives, budgeting, forecasting, monthly/ quarterly/ yearly action

plans, client retention, customer service, managing and maintaining of all

websites and products within, maintaining large territory (all of the

Central Coast of California), creation of new and innovative print

products, special event coordination.

Selected Achievements

. Promoted from account executive to management within 10 months of

employment.

. Commended for bringing new incremental revenue and out of market

advertisers to the enterprise

. Received excellent performance reviews for my innovation and

commitment to quality

Harte-Hanks Pennysaver 2000-2004

(Moved to Central Coast, CA)

Private Party Supervisor/ Major Accounts/ Account Executive

Supervision, training and motivation of inside sales associates, client

retention, creative new ways to display customer needs, new print products,

budgeting, employee goals, outside sales in a large territory.

Selected Achievements

. Received award for highest Quarterly sells

. Increased display advertising in private party sells

. Consistently achieved departmental and personal goals

DSI/Inntel 1999-2000

Customer Service Supervisor/ Account Executive

Supervision, training and motivation of customer service representatives,

setting quotas and bonus structures, in/outbound calls, inside/ field

sales, client retention and problem resolution.

Selected Achievements

. Received highest customer service satisfaction rating by customers.

. Awarded Highest Quarterly earnings award

. Consistently achieved departmental and personal goals

Education- Completed June 2000

CSU Fullerton- Fullerton, CA

Rancho Santiago College- Orange, CA

Major- Business Management

Minor- Computer Science (Emphasis on programming languages)

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