Manager Quality
Resume:
Robert J. Marino
Merrimack, NH *3054
********@*******.***
Job History
December 2007 - Present ($44,000/yr)
Quality Manager
Resin Designs, LLC (manufacturer of polymer and adhesive applications)
Billerica, MA
Supervise and operate the company's ISO 9001:2008 quality management system
including but not limited to:
Oversee and perform test functions of bulk material for quality approval
and production release per internal test specifications. Testing includes:
viscosity, electrical conductivity, electrical resistivity, lap shear
strength, percent solids, hardness, cure response, flow rate, gel time,
Fourier Transform Infrared Spectroscopy (FTIR) analysis, Differential
Scanning Calorimetry (DSC/glass transition) analysis, and Thermogravimetric
Analysis (TGA).
Oversee and perform test functions of packaged goods for quality approval
and shipping release per internal test specifications and packaging
procedures. Testing includes confirming proper mix ratio via accurate cure
response, gel time and flow rate, and confirming accurate product
description identification, lot number and shelf life information on
finished goods labels.
Oversee and perform inspections according to internal procedures as well as
established sampling plans (MIL-STD-105 and ANSI/ASQC Z1.4-1993).
Inspections include receiving, first article, thickness, dimensional, in-
process, 100 percent visual, and last piece. Additional inspections include
in-process adhesion and release tests, conductivity verifications, optical
comparator measurements and microscope inspections.
Review purchase orders, internal work travelers and final shipping
paperwork for accuracy as part of contract review and quality assurance.
Review includes correct part, purchase order and lot numbers, revision
level, part description, quantity, packaging, storage, shipping and
documentation requirements, and manufacturing, packaging and shelf life
dates. Internal labels for bulk containers and finished packaged product
are also reviewed for accurate lot numbers, product description and
manufacturing, packaging and shelf life dates.
Other responsibilities include but are not limited to:
1. Reviewing and signing final shipping paperwork, including packing
slips, test reports and certificates of conformance
2. Issuing and releasing test reports, material data safety sheets,
technical data sheets, internal drawings and other documentation
required for shipments
3. Dispositioning nonconforming product as material review board director
4. Resolving customer complaints and returns
5. Managing internal audit system and conducting internal audits
6. Serving as liaison for third-party auditors
7. Issuing, implementing and closing corrective/preventive actions
8. Approving customer/internal drawings and specifications in conjunction
with top management,
including creation of internal test specifications based on prior test
data
9. Managing documentation system including establishing/writing,
implementing, maintaining and
revising quality procedures, work instructions, and quality forms
10. Maintaining electronic master list of all quality procedures
11. Managing calibration system and performing calibrations as needed
12. Managing storage and tracking of bulk (test) and finished goods retains
13. Assuring proper temperature of stored materials
14. Serving as a member of the Safety Committee
15. Assisting the Purchasing Department with vendor-related issues, vendor
evaluations and
approvals
16. Assisting the Research and Development Department with quality
requirements for
17. developmental products and products entering the commercialization
stage
18. Compiling Statistical Process Control (SPC) data
19. Tracking customer satisfaction data
20. Conducting ISO, internal auditor and safety training and training to
operating procedures
21. Conducting quality management review meetings
22. Assisting top management with tracking solvent emissions recovery data
23. Assisting top management with government contract registration
24. Assisting top management with medical equipment certification of
products
Additional qualifications, include:
25. Knowledgeable use of calipers, drop gauges, micrometers, and optical
comparators
26. Knowledgeable use of Microsoft Office programs, Adobe Professional,
Adobe LifeCycle Designer and JobBoss
October 2004 - November 2007 ($30,000/yr)
Technical Writer & Quality Specialist
Piconics, Inc. (manufacturer of electrical components)
Tyngsboro, MA
Manage and oversee the company's entire documentation system including but
not limited to:
< Write and revise production, inspection, testing and quality
procedures, as well as company policies, forms and data sheets
< Oversee control of customer, company and military documents and
specifications.
< Update text changes or additions on production process drawings using
AutoCAD and/or SolidWorks
< Assist IT Manager in updating company Web site and maintaining the
company's Intranet
< Write company/customer newsletters
Manage and assist quality manager with various functions of the quality
management system, including but limited to:
27. Review sales orders (contract review) for accuracy and for
customer/quality requirements
28. Inspect final product before final shipping and sign certificates of
compliance at final shipping
29. Process customer returns and internal discrepant material
30. Perform vendor evaluations
31. Manage ISO/quality training program for all employees and manage
internal auditor training program for all internal auditors
32. Coordinate, schedule and approve all internal audits as well as conduct
audits and escort external auditors
33. Work with quality manager in issuing and addressing
corrective/preventive actions
34. Coordinate quality management system review meetings
35. Calibrate impedance analyzer equipment as needed and occasionally
perform radio frequency/testing technician work, testing electrical
values for various components
Additional qualifications, include:
36. Familiar with 4191 RF Impedance Analyzer and Anritsu VNA 37269B
machines
37. Knowledgeable use of Microsoft Office programs, Enterprise and Great
Plains
Education
May 1998
Westfield State College, Westfield, MA
Bachelor's degree in communications with a concentration in journalism.
Also received a minor in English with a focus on writing.
References
Available upon request
Contact this candidate