Customer Service Sales

SUMMARY

High performing professional with experience in cross-platform systems

administration, project coordination, process improvement, and service

excellence. Strong leadership initiative and ability to solve complex

problems in a dynamically challenging environment with specific focuses on

project execution and delivery.

WORK EXPERIENCE

April 2010 Dot Net1 - New York, NY

- Present Financial Analyst

Developed reporting tools to verify back testing results of trading

algorithms based on fundamental and technical analysis.

Generate absolute and relative performance reports on various algorithms on

a daily weekly and monthly basis.

Wrote SQL server DTS packages to export report results to excel and other

DBs used for algorithm analysis

Helped maintain parts of a DB schema for an algorithmic trading

application. Modified stored procedures and updated triggers.

Assisted in verifying static data like correlations etc. integrity by cross

referencing it across other systems.

February Merrill Lynch Contract assignment via Randstad Work Solutions - Hopewell,

2009 - NJ

March 2010 Wealth Management Analyst

Assisted in business and product validation, product analysis, regression

analysis, and application logistics

Proactively identify, document, and test system and process defects for

process improvement

Responsible for data mining to in order to identify trends and conduct

analysis in support of business decisions

Demonstrated leadership qualities acting as a trainer for instructing new

employees

Production support for newly rolled out applications

September United Values - Trenton, NJ

2002 - Assistant Manager

March 2010 Forecasted and reported on product sales and costs and to evaluate business

performance and trends

Planned and prioritized product sales and established clientele

relationships to achieve business goals

Managed selling, customer service activities, and staff competence in these

areas, so as to optimize and sustain sales performance, profitability and

customer satisfaction

Prepared daily profit logs, balance sheets, and maintained inventory

EDUCATION

September Rider University - Lawrenceville, NJ

2005 - B.S., Finance

December

2008

PROFESSIONAL DEVELOPMENT

Training

Financial Analysis; Documented, reported, and analyzed ad hoc reports for

upper management, used to analyze quality and productivity

Business Analysis: Consulting Skills for IT Professionals

QA Testing: Trained tester, including scripting functional requirements

from business requirements, business acceptance testing, and user

acceptance testing

Production Support: Supporting the end user on newly rolled out

applications for pilot releases and training employees for production

support for company-wide releases

TECHNICAL SKILLS

Proficient knowledge of Microsoft Office

Proficient knowledge of Cognos Reporting

Gaining proficiency in Microsoft Visio

Gaining proficiency in SQL/Oracle database management

Overall quick learner and complete willingness to learn new application and

obtain new skills

Contact this candidate