Human Resource Manager

JOHN M. DILLARD

*** ******* ******

Franklin, TN 37067

615-***-**** cell

**********@*****.***

Vanderbilt Medical Center, Nashville, TN

Non-profit academic healthcare center providing quality patient care and

research to the Middle Tennessee and Southeast areas.

2007-present Human Resource Administrative Manager

. Manage Human Resource functions for the Division, including

but not limited to:

. Investigate complaints resulting in proactive approaches to

resolution, including disciplinary actions when employee is

non-compliance with established policies

. Coordinating FMLA leaves according to Vanderbilt policies

. Defend termination and EEOC claims

. Provide input for budgetary purposes

. Manage worker compensation claims

. Initiate faculty appointments and staff evaluations for

timely completion

. Manage and supervise multiple staff members or individually

as needed

. Liaison for faculty and staff ensuring compliance with

policies and procedures

. Collaborate with Employee Relations and Legal Counsel to

resolve complaints

. Oversee immigration compliance for VISA applications

CLARCOR Inc., Franklin, TN

Filtration company that conducts business in three principal industry

segments: Engine/Mobile Filtration, Industrial/Environmental Filtration,

and Packaging. Final products are used within, but not limited to the

following industries: Automotive, Healthcare, Pharmaceutical, and

Agricultural.

2004-2007 Corporate Risk Analyst

. Provided guidance to local HR and facility managers to

resolve all risk management issues and concerns consistently

across eleven subsidiary companies

. Prepared risk budget and monitored expenses to provide

analysis for corporation

. Advised key management/leadership on human resource

strategies and action plans

. Facilitated request for proposal (RFP) between company and

brokerage firm

. Served as the liaison between the corporate office and

brokerage services for pertinent insurance needs, including

resolving all property and casualty claims

. Built and led numerous functional teams within subsidiary

companies

. Completed corporate information for renewal of casualty

insurance including: Directors and Officers, Workers

Compensation, Property, General Liability, Auto, Employed

Lawyers Professional Liability and Employment Practices

Liability

. Participated in due diligence activities for potential

acquisitions

. Communicated results of financial status as compared to

budget for all business units

. Managed corporate vehicle fleet program for approximately 350

vehicles

. Developed standard reports, including quarterly property and

casualty reports with weekly summaries of casualty losses

A. Schulman, Inc., Nashville, TN

Leading international company providing compounded plastics and resins to

automotive, medical, and film industries.

2002-2004 Human Resources Coordinator

> The Plant Manager recognized that my duties and abilities

surpassed the scope of the Safety Training Coordinator

position and added the role of the plant's first HR

Coordinator officially in January 2002.

. Human Resource Generalist

. Communicated information to and from corporate office for

local facility

. Managed Payroll Coordinator to ensure payroll was correct

and issued timely

. Recruited and trained new exempt and non-exempt employees

. Wrote, implemented, and trained new policies and procedures

. Ensured compliance with FMLA and short term disability

benefits

. Developed and maintained employee data in an electronic

format

. Employee Relations

. Counseled department managers & supervisors to successfully

resolve issues with their subordinates, including

investigating all complaints of harassment

. Served as a management team member for the grievance

committee and resolved numerous employee grievances,

approximately 50, successfully

. Managed disciplinary actions and terminations for all

hourly employees

. Defended termination appeals with Department of Labor

. Worked with local and corporate counsel to resolve various

EEOC, discrimination & worker compensation claims

. Facilitated two hourly and management staff layoffs

. Negotiated and signed a three year plant union contract

. Fostered positive management relationships with stewards

. Worked in conjunction with the union office for all hourly

medical benefits

1 Safety Training Coordinator, A. Schulman, Inc., Nashville, TN

. Trained all new employees of company policies

. Developed Standard Operating Procedures (SOP)

. Created on-site Material Safety Data Sheets (MSDS) Program

. Qualified Internal Auditor for ISO 9001 and QS 9000 Quality

Systems

. Reported and investigated all recordable injuries

. Managed all workers compensation claims until closure

. Developed and chaired the plant Safety Committee Team

. Completed all state and federal regulatory EPA compliance

reporting, including SARA 312 and 313 reports

OTHER EXPERIENCE

1999-2000 Project Administrator, Bolden Pipe Construction, Inc.,

Nashville, TN

1999 Safety and Environmental Engineer Co-Op, Carrier Corporation,

Morrison, TN

1988-1998 Owner and Operator, Lawn Care Service, Johnson City, TN

EDUCATION

EAST TENNESSEE STATE UNIVERSITY, Johnson City, TN

Bachelor of Science in Environmental Health, 1998

Minor in Occupational Health and Safety

COMPUTER SKILLS

Microsoft Office Suite 2007 PeopleSoft

Business Objects Epac

Kronos Pay Roll Systems DMS

Travelers/Wausau Claim Management Systems FM Global Property

Management System

SPECIAL INTERESTS

Charitable events involving marathons and duathons

Competitive running and bicycling

Tennis

Golf

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