Customer Service Sales Representative

Aaron Hall

**** ********* **.

East Point Ga. ***44

Home Phone: 404-***-****

Email address: ************@*****.***

Education

Bachelor of Science in Computer Information Systems Degree

DeVry University, Atlanta, Ga.

Work History

UPS - Atlanta, Ga., July 2009 - July 2010

Human Resources Data Analyst/Programmer

Created weekly, and monthly reports using Access and Excel. Created reports

that tracked the employment status of all UPS employees around the world.

Created visual basic programs to automatically create reports that were

being done manually on a weekly and monthly basis. Updated databases and

wrote queries to filter information that is being pulled from databases.

Created instructions to teach employees how to create reports using

programs in which I created. Analyzed and review reports to come up with

solutions on how to produce them in a more efficient and accurate manner.

Americold Logistics - Atlanta, Ga., Jan. 2005 - April 2009

Senior Data Analyst /Junior Data Analyst

Created daily, weekly, and monthly reports using AS400, i3pl, Decision

Centric, Access, Excel and Report2web. Created performance reports to

monitor accuracy, time management, financial and other aspects of Americold

using Cognos. Updated company website using HTML. Created visual basic

programs to automatically create reports that were being done manually on a

daily basis. Updated databases and wrote queries to filter information

pulled from databases. Created training materials and presentations using

Powerpoint to teach various departments how to use software being

implemented by the company. Analyzed and tested software products such as

Cognos, Decision Centric, and Onyx. Created data flow charts with Visio.

Home Depot - Atlanta, Ga., March 2004 - December 2004

Freight Team Associate/Cashier

Provided excellent customer service; Performed numerous cash transactions;

Balanced cash registers when the store closed; Assisted customers in

finding merchandise and answered general questions; Introduced customers to

the different types of Home Depot credit cards and assisted customers in

attaining credit; Sold maintenance agreements and warranties; Stocked

shelves and operated various types of forklifts to transport merchandise

from one place to another.

Internal Revenue Service - Atlanta, GA., December 2002 - January 2003

Mail Room Clerk

Cut, sorted, and distributed mail; Shredded documents; Candled envelopes to

ensure no important documents or checks were left in them.

Sears - Union City, GA., March 2002 - October 2002

Electronic Sales Representative

Provided excellent customer service; Performed numerous cash transactions;

Balanced cash registers when the store closed; Assisted customers in

finding merchandise and answered general questions; Introduced customers to

the different types of Sears credit cards and assisted customers in

attaining credit; Sold maintenance agreements and warranties.

Target - Buckhead, GA., June 1999 - November 1999

Cart Attendant/Cashier

Provided excellent customer service; Performed numerous cash transactions;

Assisted customers in finding merchandise and answered general questions;

Introduced customers to the Target credit card; Collected shopping carts in

the parking deck and returned them to the store;

Helped customers take and put their shopping items in their vehicles.

Technical Skills

Software Applications Programming Web Programming Languages

Languages .1 HTML

.1 Word Perfect .1 COBOL .2 VBScript

.2 C, C++ .3 CSS

.2 Microsoft Office .3 JAVA .4 ASP

.3 Microsoft Visual .4 Visual Basic .5 Dreamweaver

Studio .6 Flash

.4 Microsoft Visio .5 SQL .7 Javascript

.5 Microsoft Project .6 PL\SQL

Operation Systems Database Experience

.1 Windows 95, 98, .1 Microsoft Access

2000, XP

.2 UNIX .2 Oracle

.3 LINUX .3 OBI

.4 MS DOS

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