Customer Service High School
Resume:
Tustin, CA *****
714-***-**** KRISTEN C. KINDELL
OBJECTIVE:
Seeking career in a professional environment.
ACCOMPLISHMENTS:
~Completed estimates for multiple insurance companies and direct pay
customers.
~Maintained on-going communication with insurance adjusters, agents,
property management companies, and miscellaneous vendors.
~Completed Xactimate training course and received certification in
Xactimate 25.
~Performed daily clerical functions: Phones, typing, filing, and customer
service.
~Invoicing all jobs performed through Quickbooks Pro.
~IICRC certified in Water Restoration Technician, Odor Control Technician
and Health and Safety.
~Lead certified.
EXPERIENCE:
Certified Emergency Response Team, LLC. (CERT, LLC.) - Whittier, CA
Project Coordinator, 2008 - 2010
Responsible for in office water damage emergency estimates.
Invoicing/billing of all active jobs. Data entry. Daily communication with
adjusters, customers, environmental vendors. Maintain inventory
spreadsheets and job logs. Administration of accounts payable. Customer
service. Heavy phone duty.
Servpro of Huntington & Newport Beach - Huntington Beach, CA
Estimator, 2001 - 2008
Responsible for in office water damage emergency estimates. Mold
remediation and fire damage estimate training. Responsible for State Farm
jobs and attendance of meetings. Invoicing/billing of all active jobs.
Prepare packages for ITEL testing. Daily back up of main server. Data
entry. Customer service. Heavy phone duty.
SKILLS:
Microsoft Excel & Word
Outlook Express
Quickbooks Pro
Extremely organized and detailed oriented.
EDUCATION:
Saddleback Community College 1997 - 1999
Psychiatric Technician Program
Goldenwest Community College 1994 - 1996
General Education Courses
Fountain Valley High School 1989-1993
High School Diploma
REFERENCES:
Susan Martin: CEO, Servpro of Huntington & Newport Beach 714-***-****
Louis Carrillo: CEO, Carrillo and Associates 626-***-****
Alan Joy: Adjuster, 866-***-****
Contact this candidate