Manager Management

Kevin Miglianti

***** ***** ****** ****** ( Olathe, KS 66062

913-***-**** ( **********@*****.***

Education

University of Phoenix - Degree Received - 2004 Kansas City, MO

Masters of Business Administration

Plattsburgh State University - Degree Received - 2000

Plattsburgh, NY

Bachelors Degree: Business Administration

Experience

Oc North America Lenexa, KS August 2006-Present

Major Account Executive

. Exceeding Sales Revenue Goals: Over 100% annually; increased base

customer revenues 63%

. Account Management; 35 accounts: Responsible for converting non-

users to clients by identifying areas of need, articulating value,

and comparison/demonstration of product portfolio to include

equipment, software, assessments and people based services.

. First Year Promotion: Promotion to High Volume Specialist.

. High Volume Specialist for four business segments: Coordinate with

colleagues on identifying leads; provide training on equipment and

application selling. Once lead is established, provide team-selling

leadership to close the deal and manage product implementation plan.

Shared Medical Services Madison, WI June 2005-August 2006

Regional Operations Manager (Kansas and Missouri)

. Regional Operations Management (85 accounts; annual revenues of $5.3

million): Managed transportation and staffing logistics for six

mobile imaging units (MRI and PET/CT); worked with vendors to ensure

imaging quality and maximize equipment utilization. Increased

revenue base 7%.

. Business Development: Interfaced with Hospital Administrators,

Radiology Directors and Radiologists to grow revenues through

education in-services and increased physician referrals.

. Budget Control: Approved P&L statements; decreased overall expenses

5%.

. Team Building, staff training & Development (team of 42): Recruited,

hired, coordinated technical training and cross training of Drivers,

Technologists and Medical Assistants; conducted performance reviews

and ongoing coaching in areas needing improvement.

. Regulatory Compliance Management: Ensured compliance with

requirements of Federal and State regulatory agencies, including

Department of Health, HIPAA, JCAHO, DOT, and OSHA.

Healthcare Services Group Kansas City, MO February 2003-June 2005

Regional Quality Manager (Kansas and Missouri) - Promotion

. Management recruiting for 140 facilities: Recruited, interviewed and

hired Trainees. Supervised Trainee performance and made

recommendations for promotion to Account Manager (AM).

. Established performance standard program for environmental services:

Initiated and created a formal operations handbook detailing quality

standards; supervised District Training Managers to ensure

compliance with these performance standards.

. Internal operations consultation: Conducted on-site, operational

audits to identify specific service quality issues and investigated

negative financial indicators; collaborated with District/Regional

Managers in improving quality and profitability.

. Quarterly presentations to senior management: Analyzed and compared

effectiveness of various recruiting methods; reported on trainee

progress.

Area Manager - 2003 - Promotion

. P&L responsibility / Operations Management at four facilities: 5

Managers and 46 hourly employees

Account Manager - 2003

. Operations Management: Increased facility revenues 17%; managed 12

hourly employees.

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