Customer Service Human Resources

Human Resources Representative (level II)

Human Resources Generalist Officer

Experience

Key Skills

Objective

Customer Service Manager

Paul von Rohr, PHR

**** ******* **. #*** ******* Estates, IL 60169 *630-***-**** * abh86d@r.postjobfree.com

To obtain a position that will utilize my HR and management background.

HR Generalist Affairs Corporate Recruiting

Benefits Administration Employee Training & Development

Employee Relations and Counseling HRIS/Payroll Maintenance

Retail Management

Leave Management (FMLA, Workers Comp, etc.)

Legal Issues and Compliance (ADA, EEO, FMLA, FLSA, etc.)

Computer Software/HR Programs:

ADP * ABRA * iCIMS (iRecruiter) * Applicant Harbor * Kronos * E Time * Unityme * MS Office

Binny’s Beverage Depot, Schaumburg, IL

October 2009 –present

Retail Operations (staff management, customer service, cash handling, inventory control, product knowledge and sales)

Stockman Financial Corp., Billings, MT

2007 – 2009

Employee Relations (daily advising/coaching of management and staff)

Corporate Recruiter (revision of job descriptions, EEO compliance, sourcing, interviewing, Applicant Tracking System

implementation and maintenance, on boarding)

Benefits Administrator (enrollment & counseling on 401k, insurance, FMLA, Workers Comp / HRIS maintenance)

Corporate Training Facilitator (management skills, performance management, harassment, legal compliance, effective hiring

procedures, new employee orientation)

First Interstate Bank/iTECH, Billings, MT

2001 – 2006

Corporate Recruiter (entry to executive level recruiting in the financial and IT industries, sourcing, interviewing, Applicant

Tracking System training and maintenance, on boarding)

Training Facilitator (DDI courses: management core skills, diversity, new employee orientation, effective hiring procedures)

EEO Officer (maintained AAPs and EEO surveys, demonstrated good faith EEO efforts)

Benefits and Leave Management Administrator

Professional Affiliations

Education

Operations/Human Resources Manager

2006 2007 : Operations Clerk – Research Department

First Interstate Bank/Spherion Temp Agency

Contracted with Spherion at First Interstate while interviewing with the U.S. Peace Corps

AMC Theaters, San Diego, CA

August 1999 – October 2000

Supervised staff of 100+ exempt and non exempt employees

Regularly maintained San Diego’s largest and most profitable cinema megaplex

All HR duties (payroll, employee relations, recruiting and on boarding)

Vault Manager and Internal Auditor

Restaurant Manager

Taste of Chicago, Las Vegas, NV

1994 1999

Promoted from cook to manager within 6 months

All kitchen, customer service and employee relations management duties

BA in Communications

University of Nevada, Las Vegas, NV

May 1999

Emphasis in Public Speaking, Public Relations, Advertising, Business Communications and Media

Obtained second BA in Film/Photography

Professional in Human Resources (PHR) certified 2004 present

Society of Human Resource Management (SHRM) local and national member

American Society for Training and Development (ASTD) local and national member

Former member of the Board of Directors for Big Brothers/Big Sisters; current member of their Alumni Association

Paul von Rohr, PHR

1475 Rebecca Dr. #103 Hoffman Estates, IL 601**-***-*** 2811 abh86d@r.postjobfree.com

References

Former/ present volunteer for United Way, American Heart Association, Junior Achievement and Human Resources

Development Council. Volunteer with high schools and colleges for resume writing, interviewing and Human Resources

Q&A sessions.

Retired United States Peace Corps Volunteer (Business and Human Resources Development Ukraine 2007)

2009 Recipient of the Montana “40 Professionals under 40” awards

Retail experience with Disney, Brookstone and Best Buy during school

Television production experience with Las Vegas channel 4, Las Vegas City Council and the Las Vegas Fire Department

during school

References are available on request.

Paul von Rohr, PHR

1475 Rebecca Dr. #103 Hoffman Estates, IL 601**-***-*** 2811 abh86d@r.postjobfree.com

Contact this candidate