Software Developer

ROBERTA PATTERSON

Morris County, New Jersey • 908-***-**** • **************@***.***

SOFTWARE DEVELOPMENT

Expert Software Developer with 15 years of experience as a strong technical force behind development and

implementation of business technology solutions. Proven history of using leading-edge coding methodologies to

implement innovative software solutions. Adept at identifying and eliminating problems via root cause analysis and

corrective actions. Strong technical abilities working in a team environment in executing project goals and completing

all stages of development, testing, and deployment. Communicate with peers and management to produce

comprehensive software development and business application software.

Software Development • Systems Analysis •

Root Cause Analysis • Software Development Lifecycle • Agile & Waterfall Methodologies • DB2

Performance Tuning • Solutions Design

Client-Server Systems & Applications • Object-Oriented Design • Service-Oriented Architecture

Design Documentation • Systems Development • Use Cases

Testing & Debugging • Mainframe Technology • Interface Design

PROFESSIONAL EXPERIENCE

Bank NY Mellon, West Paterson, New Jersey •2009-2010-lobal financial services company focused on helping

clients manage and service their financial assets, operating in 34 countries and serving more than 100 markets.

Consultant Architect Designer

Member of Architect design team for the creation of real-time commercial securities brokerage clearance system. This

system processes incoming and outgoing Messages for Confirms, Affirms, and Ack/Nak messages received from

DTC Securities Clearing House. Design of Message Receiver process and Workflow component that routes work to

next process using Workflow Manager rules Table.

MEDCO HEALTH, Franklin Lakes, New Jersey • 1999-2009 - $51 billion Fortune 500 healthcare company and mail

order pharmacy with over 60 million customers throughout the United States.

Software Developer (Senior Application Architect)

Key Software Developer of a Mainframe to Java / .NET client-server application for the mail order pharmacy order

processing system. Worked with onshore and offshore teams in executing critical project stages, from initial design

through development, testing, and release. Provided subject matter expertise on all stages of development.

Participated in development of software in alignment with company SOPs. Participated in team meetings to discuss

design development and overall requirements.

• Reduced mainframe response time through performance tuning and improvements via DB2 Explains.

Transformed incomplete and unclear requirements into concise, comprehensible design documentation.

Lowered software defect rates to below 1% via analysis, design, and integrated testing.

Adhered to Agile and Waterfall SDLC methodologies to complete software cycles

Identified and resolved obstacles during project planning stages.

Maintained compliance with all applicable standards, including CMMI Level III, Regulatory for Good Manufacturing

Practice (GMP), HIPAA, and Medicare.

Diagnosis and resolution of both help desk tickets and system defects.

Improved competency of offshore teams by providing training on system design

Consistently met and exceeded release cycle requirements.

ROBERTA PATTERSON • Page 2 • **************@***.***

Resume

DUN & BRADSTREET / D&B • 1994-1998

Leading provider of business / corporate credit information, and developer of D-U-N-S identifiers. Operates globally,

with information on more than 150 million companies worldwide.

Consultant - Systems - Commercial Credit

Developed and upgraded major internal systems, including the CICS Commercial Credit reporting system, the

Domestic Fabrication System / One CAF Linkage, and the Small Business Credit System. Pioneered design and

upgrade projects for multiple divisions. Analyzed systems to determine requirements for development of online credit

reporting applications. Designed and implemented user interfaces. Programmed and tested code for a CICS DB2

system. Created a new methodology for the fabrication extraction process that globally linked corporate family tree

data, with customer files populated by information on corporate affiliations. Defined requirements documentation and

evaluated system changes. Built a CICS data access program for credit score report information generated by a third-

party partner.

• Ensured development of applications in alignment with internal rules for credit scoring and standard operating

procedures.

Tested systems for optimal performance prior to launch, assuring resolution of all identified problems and defects.

Spearheaded the Y2K conversion and certification project for major credit reports.

Consulting Roles:

• M&M Mars / Arthur Anderson (1999): Oversaw Y2K testing and compliance.

Bell Atlantic Mobile Systems (1996-1997): Maintained and troubleshot the Message Processing system.

First Chicago Trust Co. (1996): Upgraded DB2 tables to a new DB2 database structure.

National Office Supply (1995): Developed batch interfaces for conversion to the new Staples system.

AT&T (1995): Engineered enhancements to the Finished Goods Inventory system.

Bristol Meyers Squibb (1994): Entered and updated data into the DB2 Sales Force Automation system.

FORMAL EDUCATION

Associate of Arts, Business Computer Information Systems – Union County College

Computer Programming Graduate Certificate – Chubb Institute for Computer Technology

SELECTED TRAINING COURSES

Intro to Java – Themis, Inc

DB2 UDB for Z / OS & OS / 390 - Themis, Inc.

Stored Procedures Using SPB - Themis, Inc.

DB2 / SQL & DB2 Application Design - Spectrum Technology Group

Advanced VSAM - Software Education Corp.

CICS Logic & Debugging - Online Software International

CICS Command Level - Chubb Institute for Computer Technology

TECHNICAL SKILLS

Hardware: IBM 30XX / 43XX / MVS-XA / MVS-ESA / OSVS1-2, OS / 390, z/OS

Software & Applications: UDB Stored Procedures / IBM Stored Procedure Builder / SQL Stored Procedure,

Rational Developer for System Z (RDZ), MQ API Servers, XML / SOA Channels & Containers Servers, CICS Web

Services, COBOL II, CICS Command & Macro Level, Intertest, Expediter, EZTest, SmarTest, BMS, BMSGT, SDF,

DB2 9 for Z / OS, DB2 / DBA Utilities, SQL, QMF, SPUFI, VSAM, Fileaid, Fileaid DB2, File Master, Platinum, TSO-

ISPF, CMS, XEdit, Endevor, Panvalet Online, OS JCL & Procs, Syncsort / Sort, MVS Utilities, Breeze, Softphone,

Clearquest, Remedy, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project,

Microsoft Visio, Lotus Notes

Resume

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