Engineer Quality Assurance
Resume:
ERIC ENGEL
ERIC
abh84c@r.postjobfree.com
INDUSTRIAL ENGINEER
INDUSTRIAL
E DUCATION
M.B.A. - Management B.S. – Industrial Engineering
Amberton University, Dallas, TX Purdue University, W. Lafayette, IN
Logistics and Supply Chain Management Series Certificate, Six Sigma Total Quality Applications
Collin College, Collin County, TX, 2009
UNIX System Admin. and Oracle 8i Database Admin. Certification
Southern Methodist University, Dallas, TX
Oracle 8i Proficiency Exams :: S QL and PL / SQL, Backup and Recovery, Database
Administration
Oracle University, Redwood Shores, CA
SOFTWARE
SQL, PL/SQL, UNIX, Oracle 8i, Tuxedo, Maestro, Basic, COBOL, Insight, AutoCAD
Design CAD 2–D, Bourne and Korn Shell Scripting, vi Editor, Haystack.
OPERATING SYSTEMS
Sun Solaris, UNIX, Windows ( Vista / Professional / 2000 / NT )
HIGHLIGHTS QUALIFICATIONS
OF
• Utilized military standards and relational databases to significantly enhance U.S. Navy missile Quality
Assurance, and U.S. Army Logistic weapon support.
• Knowledge of process improvement and Oracle application problem resolution for a major Telecom
wireless provider.
• Experienced creating tables and views, functions, packages, and triggers, and writing PL/SQL
procedures and application code.
• Self-starting team player.
• Highly analytical accurate attention to detail.
A WA R D S
My Masters Thesis: “Public Opinion on Superfund State-of-Affairs and Nuclear Energy Alternatives”
Amberton University, 1997
First Place Institute of Industrial Engineers’ Central Indiana and Midwest Regions’ Technical Paper :
“Simulation of an Automated Guided Vehicle System (AGVS) in a Real-time Manufacturing Facility”.
Caterpillar Tractor Company, Lafayette, IN
U.S. Department of the Navy Silver Award
Naval Air Station, Ventura County, CA
ERIC ENGEL
ERIC
abh84c@r.postjobfree.com
Page 2
TECHNICAL SUMMARY
ORACLE 8I DATABASE ADMINISTRATION
• Diagnosed and tuned SQL application, memory structures, file I/O, and resource conflicts.
• Familiar with identifying and resolving I/O, storage, and database configuration problems as related to
memory and disk resource allocation to optimize sort operations.
• Solid knowledge of Oracle 8i's structures and backup and recovery processes to successfully
troubleshoot database failures and problems.
• Proficient in network trends and problems, defining the Net 8i architectural layers, so as to configure a
client and server to successfully connect.
• Created operational databases with tablespaces, segments, extents, and blocks-Managed their
users, privileges, and resources effectively using Oracle Enterprise Manager ( OEM ).
UNIX PROGRAMMING
Performed tape backup and recovery as a UNIX systems operator.
• Developed 3 user-interface menus using Sun Solaris UNIX Shell Programming to 1) make file and
directory changes, 2) send and receive mail, and 3) change passwords, display date and time, and
display current users. Error messages and prompts were included.
• For five years, utilized Purdue University's UNIX Cray Super-Computer to solve complex state-of-the-
art Industrial Engineering programming problems.
SQL PL / SQL PROGRAMMING
AND
• Built a set of database tables for a video application.
• Inserted, updated, and deleted records in a video store database, and generated reports.
• Proficient in creating and implementing SQL database structures and storing, retrieving, and
manipulating data in a relational database RDBMS and ORDBMS.
R E L E VA N T E X P E R I E N C E
INDUSTRIAL ENGINEER, GS-0896-07 U.S. ARMY INTERN Fort Hood, TX,
2009
MIDDLE SCHOOL TEACHER Levine Academy, Dallas, TX 2002
- 2008
COMPUTER OPERATIONS ANALYST Cingular Wireless, Richardson, TX, 2001-
2002
• Prepared, operated and monitored, regional payment processing jobs on UNIX platform.
• Generated "error reports", "killed jobs" reports using Oracle 8.0.6 coding.
• Exceeded all production schedules, managed technical investigations.
• Diagnosed and resolved system difficulties and directed process improvements.
• Resolved rollback segment problems such as insufficient space, consistency, and ORA - errors.
• Implemented Oracle architectural options for enhancing system performance.
• Successfully troubleshooted Oracle instances using ALERT and TRACE files.
ERIC ENGEL
469-***-**** abh84c@r.postjobfree.com
Page 3
ASSOCIATE ANALYST FinanceTrust.net, Richardson, TX, 2000
- 2001
• Installed and maintained office software applications, and scanners, printers, and multifunction
devices for a startup Internet asset-based finance portal.
• Upgraded, installed, and maintained software and operating systems.
• Configured and maintained database files and spreadsheets.
• Scanned and prepared documents for web page.
CUSTOMER SERVICE SPECIALIST Excel Communications, Addison, TX, 1999 -
2000
• Assisted customers and sales representatives with product and information.
• Outbound retention sales.
CUSTOMER CARE ADVOCATE GTE / Verizon, Garland, TX 1999
• Demonstrated solid problem resolution and service upgrading expertise. Sales of telephone
equipment and service management features.
ENGINEERING SUMMARY
ELECTRONICS ENGINEER, GS-0855-07 / QUALITY ASSURANCE SPECIALIST, GS-1910-07
Naval Air Station,
Ventura County, CA
• Assessed Quality Assurance standards ( MIL-STD-1388, 1472C ) for the Navy Spare Parts Quality
Management Program for the Tomahawk, Aegis, Sea sparrow Missile and Vertical Launch Systems.
• Developed and invoked cost analyses for government suppliers.
• Developed Navy Technical, Maintenance, Overhaul and Repair Standards using Logistical Support
Analysis Record data ( LSAR ) for Allowance Equipage Lists and Maintenance Requirement Cards.
INDUSTRIAL ENGINEER, GS-0896- 07 U.S. Patent Trademark Office, Washington,
D.C.
• Workflow design and analysis.
• Time and Motion Studies using the snapback and continuous methods to determine patent examiner
work performance standards for review and amendment clerks and to monitor the accuracy of the
sixteen patent examiner group contractors.
• Analyzed the features and workstations of the proposed Automatic Processing Electronic System to
maximize and enhance comfort, safety and ergonomics.
HUMAN FACTORS SAFETY ENGINEER XMCO, Inc.,
Washington, D.C.
• Ensured safety and comfort military standards were achieved for the Army Light Armored Vehicle
(LAV) program.
• Updated Safety Assessment Reports and Engineering Change Orders in concurrence with Diesel
Division General Motors, Ontario, Canada.
• Wrote System Safety Program Plan: Army Launcher Mine Clearance Kit for amphibious vehicles.
JUNIOR ENGINEER MAR, Inc.,
Washington, D.C.
In the Systems Analysis Division, provided engineering and analytical technical program, logistical,
and data management provisioning support to the Undersea Warfare Advanced Sonar Systems to
enhance reliability and mission readiness.
MECHANICAL DESIGN STRESS ENGINEER General Electric Aircraft, Cincinnati,
OH
• Developed and evaluated changes in design for the LM-2500 and LM-5000 gas turbine engines for
marine and industrial applications using multiple research techniques and tests.
• AFINE Finite Element Stress Thermal Vibration Computer Analysis of engine blade components.
Contact this candidate