Maintenance Software

DAVID GONZALEZ FRANCO

Phone: 970-***-****

P.O. Box 240

Breckenridge, C.O. 80424-0240

E-MAIL: ******.****@*****.***

OBJECTIVES

A challenging career related with a dynamic organization where I can apply my

professional work experience.

EDUCATION

UNIVERSIDAD INTERAMERICANA

Associate Degree in Computer Science, 1991

INSTITUTO DE BANCA

Course in Digital Electronic and Microprocessor, 1984

JOB EXPERIENCE

Compucom

Pfizer Guayama, PR,

June 2009 to March 2011

Network Support Technician

Administration, trouble shooting and maintenance of windows 2003/2008

Server

On hardware and software.

Providing support of IT network, software and hardware.

Maintain a secure network and implement network topologies.

Worked in DNS, Active Directory, DHCP and Wins.

STORAGE TEK

Industrial el Tuque, Ponce, PR

March 1998 to December 2008

IT Technician

Provided technical support for the production division of the manufacturing

facility.

Responsible for the repair and maintenance of printers, monitors, scanners

and

other hardware.

Responsible for loading new software and systems on existing computers.

Tested systems to ensure the elimination of bugs or viruses.

Responsible for performing troubleshooting activities prior to the

implementation of

New systems.

DELTA TELECOM

Plaza Nuevo Mundo, Ponce, PR

June 1990 to November 1997

Computer Technician

Provided technical telephone support to correct software and hardware

problems.

Assisted with the repair of computer systems on site and for existing

customers

and the maintenance of client documentation.

Performed upgrades on computer systems.

Responsible for responding to customer calls on hardware and software

issue.

Designed and troubleshoot computer networks.

.

Technical Expertise

Software: MS Word 2010/ MS Excel 2010/ Power Point 2010

Operating systems: Windows XP/ Vista/ 7 and Windows Server 2003/ 2008,

and Internet support.

Hardware:

Possess more 15 years of professional experience as hardware repair

specialist.

In-depth knowledge of hardware components.

Knowledge of the following:

Hardware such as: Motherboards, Hard Disk, CD and DVD driver device

for Laptop and Personal Computer.

Technical Knowledge

Hardware installation, testing, troubleshooting, repair and maintenance.

Software installation, configuration, repair and troubleshooting.

Laptop technology.

Network technologies such as:

Windows Server 2008, installation, maintenance and repair.

Installation the network using routers, cabling and wireless.

Contact this candidate