MICHELE DISCH

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*** ********** ** ~ Dubuque, Iowa 52001 ~ 563-***-****

SUMMARY

Dedicated healthcare professional with diversified experience in various

aspects of medical coding and healthcare reimbursement. Known for

accomplishing tasks efficiently and independently with the highest possible

quality. Excellent communication skills including written, verbal, and

interpersonal.

CREDENTIALS

CPC (Certified Professional Coder) 12/05

EDUCATION

Associate in Applied Sciences in Healthcare, Herzing College 12/04

Medical Billing and Insurance Coding Diploma, Herzing College 8/04

Honors: Dean's List all semesters

THE CODING SOURCE 9/08- present

Travel coding position. Coding for internal medicine, pediatric and

neurology specialties. Giving coding feedback and education to providers,

preparing daily summaries of coding findings. Presently doing Medicare

Risk adjustment coding remotely from home.

MAXIM HEALTH INFORMATION SERVICES 5/11-6/30/07, 7/2007-present

Medical Coding Specialist

Coding a variety of multispecialty physician outpatient services including

physical and occupational therapy, family medicine, immediate care, ENT,

Ortho, OBGYN, ER, etc... Coding remotely from home.

OUTCOMES, INC. 6/07-

Coding ICD-9 diagnosis codes for a Medicare Risk adjustment project from

scanned patient charts.

Coding remotely from home.

UW MEDICAL FOUNDATION 10/2004- 6/2007

Medical Coding Specialist

Coding both inpatient and outpatient physician services. Coding a variety

of Evaluation and Management services, minor/ other office and outpatient

procedures, labs, radiology services, etc.

Experience assisting with the rollout of a new electronic medical record

(EPIC) within various clinics and training physicians on how to code their

visits.

Experience interpreting medical records including handwritten notes.

Extensive knowledge of CPT-4 and ICD-9 coding.

Continuously providing coding feedback and education to physicians and

other clinic staff. Conducting monthly physician reviews.

Experience working with teaching physicians and applicable documentation

rules, etc.

Experience working account denials from insurance companies.

UW MEDICAL FOUNDATION 12/2003-9/2004

Medical Coding Clerk

Experience assisting the coding department by writing up encounter forms,

sorting, alphabetizing, filing, looking up missing information.

HUMANA HEALTH INSURANCE 2000-2003

Customer Service Claims Specialist

Experience processing medical claims, writing letters, answering insured's

and provider questions via phone calls, reciting benefits, adjusting

claims.

. Experience working with a variety of electronic medical records

including EPIC.

. Ethics in Business, 2001, 2002

. Customer Service Series 1-3, 2000, 2001

SELECTED ACCOMPLISHMENTS

Problem Solving

. Working accounts that have been denied by insurance, finding out why

services weren't paid/covered, and making the appropriate coding

corrections to get them paid/covered.

. Answering coding questions from the physicians and clinic personnel

for whom I have been designated the coding contact.

. Performed adjustments on a large volume of claims after discovering

the company possessed misinformation regarding an insured. This

resulted in a cost savings for the company.

. Maintained positive relationships with customers while resolving often

complex billing issues.

.

Work Effectiveness

. Processed/coded time-sensitive material. Completed all projects by

deadline.

. Demonstrated attention to detail.

. Maintained compliance standards of correct coding. Maintained quality

for processing and financial accuracy.

. Demonstrated ability to work under pressure while managing multiple

tasks.

Resourcefulness

. Utilized knowledge received from a variety of databases, including

various coding publications, computer systems, and internet resources

to find the answers to questions.

People Skills

. Provided weekly coding feedback to all designated physicians.

. Met with all designated physicians from a different clinic each month

to review coding and answer questions.

. Trained new coding employees.

* References Available Upon Request

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