Customer Service Sales

DAVID MONDRUS

**** ***** ***** ***** • Pompano Beach, FL 33062

1-917-***-**** • *****@*******.***

E-COMMERCE/INTERNET EXECUTIVE

Innovative e-commerce executive with an MBA from Columbia University, and a proven track record directing

Internet Focused businesses. Founded and grew web focused startup companies built around the cost effective

marketing of innovative solutions. Excellent manager of all aspects of an online company from conceptualization to

launch and from sales to fulfillment.

E-commerce Strategy and Execution

Online ROI Maximization • Online Team Leadership and Management • Online Marketing/SEO/SEM Management

Online Systems Performance Optimization • Vendor Relationship Management

PROFESSIONAL EXPERIENCE

BIGFOOT VENTURES, Miami/Philippines/Singapore/Los Angeles • 10/2008 to present

Diversified international entertainment and media conglomerate.

CEO – OneModelPlace.com

Director of Business Development – Bigfoot Ventures

Assisted the Chairman, a .com entrepreneur

(http://en.wikipedia.org/wiki/Michael_J.G._Gleissner ) in the management and monetization of

his 6000+ domain portfolio. Managed cross functional teams in the launch and improvement of

the companies IP assets including OneModelPlace.com, iStudio.com and Guy.com

• Acquired and currently running OneModelPlace.com, generating 1 million in revenue annually.

• Managing an international team of 20 in the daily operations of OneModelPlace.com and other IP Assets

• Created go to market strategies for domains including budgets, product definition and marketing and

technology road maps.

• Lead the acquisition effort of a number of web properties including target research, initial contact, deal flow,

due diligence and deal closing.

• Managed online marketing using constant improvement techniques to achieve a high ROI

• Created and managed a customer service team and all other customer interactions

• Developed KPI’s to track and improve IP assets customer service and SEO/SEM efforts

• Improved the visibility of iStudio.com from Alexa rank 1.5mil to rank 20,000 and from 400 visitors per day to

7000/day using existing assets.

• Managed vendor, partner and customer relationships at the executive level.

OVED DIAMOND COMPANY, New York/Philippines • 2008

Diamond and diamond jewelry manufacturer with offices in New York City and Tel Aviv.

Vice President E-commerce

Drive business growth through development and oversight of company’s e-commerce website.

Integrate site with back-end SQL database, ensuring consistently smooth operations. Design

and execute search engine marketing plans, and develop site’s search engine optimization.

Hire and oversee offshore web development team of 3 employees and several outsourced web

designers.

• Designed and launched V2 of Oved.com website using cre-loaded with Linux/Apache/Mysql/PHP (LAMP).

• Decreased operating costs by $100K by moving development team offshore.

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DAVID MONDRUS *****@*******.***

DAVID MONDRUS

1361 South Ocean Drive • Pompano Beach, FL 33062

1-917-***-**** • *****@*******.***

FREEMASONSTORE.COM, INC., New York • 2002 to present

E-commerce website specializing in fraternal men’s wear, accessories and jewelry with annual sales of

$600K.

Founder/Owner

Founded and develop e-commerce business marketing fraternal men’s products, growing company from the

ground up into thriving enterprise. Design and implement business plans and marketing strategies to promote

products and solutions worldwide. Develop a staff of 3 customer service and fulfillment employees who manage

daily operations with little direct oversight.

• Generated 600K/year annually in profitable sales with minimal day to day involvement.

• Designed unique product browsing capabilities such as a JavaScript-based browser with AJAX data loading to

increase sales and ROI.

IBM GLOBAL SERVICES, New York • 4/2001 to 5/2007

Consulting technology services for Fortune 500 clients.

Engagement Manager/Senior Consultant (work list is representative only…)

Completed a web portal optimization engagement for a Major Insurance company.

• Engagement consisted of an iterative review of the web portal, applications, hardware and database

infrastructure.

• Recommended improvements that resolved technical performance issues and increased ROI and Sales.

Managed a database and website assessment project for a large Medical Devices Manufacturer.

• Developed short term and long term strategies for the implementation of a medical device information

portal. This portal is expected to become a significant revenue producer for the company.

• Clients will include medical research organizations, doctors and patients.

• Areas reviewed include HIPAA compliance, security, privacy, redundancy, scalability and Total Cost of

Ownership.

MONDRUS, INC., New York, New York • 1999 to 2001

Technical consulting corporation providing short-term engagements for Fortune 500 clients.

Founder/Systems Consultant

Successfully sold and retained major international clients against well-established competitors.

Managed the startup of an international Developed go to market plans for startup companies

including product and market definition, technology roadmaps and budgets.

• Developed software solutions using Visual Basic 6

• Developed stored procedures and database packages using SQL Server and Oracle 8.0

BIGSTAR ENTERTAINMENT, New York, New York • 1998 to 1999

Ecommerce company selling movies.

Vice President, Technology & Operations

Spearheaded the technical and operations department through a period of significant growth

from an average 100 orders per day to an average of over 1,000 orders per day. Oversaw and

mentored a staff of 20 employees in the operations, application development, systems

administration and database administration departments.

• Developed and managed a $3.5M budget and maintained P&L accountability.

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DAVID MONDRUS *****@*******.***

DAVID MONDRUS

1361 South Ocean Drive • Pompano Beach, FL 33062

1-917-***-**** • *****@*******.***

• Created and managed the development of a V2, completely redesigning the company’s front

and back end systems using cold fusion 4.0, PERL, Java and Oracle on the Solaris

operating system.

• Enhanced company’s order processing capacity from 200 orders per day to 10,000 orders

per day.

BIGFOOT GROUP, New York, New York • 1996 to 1998

International email powerhouse providing a full range of value-added email services.

Senior Webmaster

Developed and maintained a corporate website receiving 1.5M hits per day. Oversaw a staff of

6 webmasters and system administrators. Ensured consistent 24/7 availability of production

processes and supported numerous partner websites. Designed metrics collection software

using Visual Basic 6.0, enhancing speed and reliability.

EDUCATION

Master of Business Administration

Columbia University, Graduate School of Business • New York, New York

Bachelor of Science, Business & Technology Management

SUNY - Empire State College • Albany, New York

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DAVID MONDRUS *****@*******.***

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