Customer Service Sales Representative

*** ******** *** 347-***-****

Hasbrouck Heights, ********@***.***

NJ 07604

Michael D. Aquino

Objective Obtain a position with a company that utilizes my

experience and skills for the development of company.

Experience Jun 2010-Present Reliable Moving &

Storage Elizabeth, NJ

Warehouse Associate

Responsible for lifting and moving items 50lbs and heavier

General warehouse duties

Assist with customer pick-ups

Assist with loading and unloading of delivery trucks

2008-2009 Best Buy Inc. Elizabeth, NJ

Computer Sales Representative

Responsible for the product awareness, customer

satisfaction and driving the sales.

Exceed goal sales by building productive relationship with

in-store personnel.

In-depth knowledge of the products and services provided.

Worked closely with Geek Squad on all computer related

issues (Hardware/Software)

2007-2008 RadioShack New York, NY

Computer Sales Representative

Responsible for all computer related sales.

Responsible for level one support on all computer related

issues (Hardware/Software).

Provided escalation on hardware and software related

problems that were not able to be resolved in house.

Worked closely with vendors on warranty covered items sold

in house.

Provided excellent customer service for all RadioShack

clients.

Assisted in the opening and setup of a new RadioShack

location

2006-2007 Ready Willing and Able New York, NY

HPD Housing Development Project

Assist in demolishing building using prying bars and other

tools, and sort, clean and pile salvaged materials

Load and unload construction materials, and move materials

to work areas

Cabinet removal and installation.

200*-****-**** Ocean Parkway Brooklyn, NY

Superintendent Maintenance Assistant

Repair and replace light fixtures, dimmer switches,

outlets, ceiling fans and air conditioners.

Repair and install doors, hinges, locksets, handles and

frames.

Install cabinets and shelves.

Skills

3 years experience in the field of the retail sales

Advanced customer service skills with good presentable

behavior

In-depth knowledge of the product and services

Exceptional selling and technical skills

Great communication (Bilingual) and interpersonal skills in

profound organizational skills

Platforms: Windows 95/98/NT/2000, XP

Tools: Microsoft Office Suite including Outlook

PDA's: Blackberry, Palm OS, Windows Mobile, Pocket PC

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