Customer Service Security

John Farrell **************@*****.***

[pic]** W. Allen Street ( Irvington, New Jersey 07111 973-***-****

[pic]

Objective To obtain an entry-level position that will enable me to

use my strong organizational skills,

educational background, and ability to work well with others.

Education Caldwell College, Caldwell, New Jersey

Elementary Education, Post-Baccalaureate, 2008-2010

Communication Arts and Social Studies, BA, 1998-2004

Skills Proficient in the use of Microsoft Office tools, Mac OS

tools

Certifications Elementary Education (K-5) and Secondary Education (Social

Studies)

Experience Gateway Associate, Newark, New Jersey

Gateway Group One 2009-Present

. Protects company assets through tours and safety activities on

pharmaceutical company site.

. Trains security associates

Sears Associate, Wayne, New Jersey 1998-2009

Sears Holding Corporation

Loss Prevention Detective

. Protected company assets through activities in safety, inventory

recovery, and internal and external theft.

. Assisted with reduction of lost inventory, time, and assets, through

monitoring surveillance equipment, and long-term investigation.

. Acquired intimate knowledge of retail security procedures.

Merchandise Pickup and Receiving Senior Associate

. Provided excellent customer service.

. Assisted Department Management with daily retail issues.

. Trained staff.

Allied Barton Associate, Lyndhurst, New Jersey 2007-2009

Allied Barton Security Services

Allied Security Associate

. Corporate Security

. Senior Security officer

. Supervisor (Weekend)

Substitute Teacher, Newark, New Jersey

Newark Public Schools 2005-2008

Substitute Teacher

. Oversaw students ranging from K-12 grade levels, including students with

special needs.

Package Handler, Newark, New Jersey

United Parcel Service of America 2004-2007

Package Handler

. Loaded packages onto airplanes.

. Noted as an outstanding employee on numerous occasions.

References Available upon request

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