Customer Service Sales
Resume:
Kristie Uzelac
**** ****** **** ******, ** ***** 214-***-**** *******@*****************.***
Objective/Career Summary________________________________________________________________
With the experience I have in owning a company, along with my real estate, interior design, and office
management experience, I would like to find a company that will value my skills, my work ethic, and loyalty. I
want to find company that offers growth within the company, is a great work environment, and is always
providing me with challenges to help improve my skills.
Skills Summary _________________________________________________________________________
1. New Home Sales Consultant 6. Realtor 13. Professional Presentations
2. Proven Sales Track 7. Apartment Locator 14. Excellent team player
Record/Top Producer 8. Contract Negotiations 15. Excellent at follow up
3. Marketing/Self Lead 9. Self starter/minimal 16. Very Computer Savvy
Generating direction required 17. Great Customer Service
4. Excellent relationship 10. Advanced Office 18. Sales Promotions
building skills Skills 19. Invoicing, Accounts
5. Interior Design Consultant 11. Managing/Scheduling Receivable/Payable
for Builder Model Homes of Sub Contractors 20. Business Owner
and their clients. 12. Scheduling
Coordinator
Professional Experience __________________________________________________________________
JULY 09 PRESENT Living style realty/ REALTOR APARTMENT LOCATOR
Nov 09-PRESENT CREATIVE MOVING SOLUTIONS/ OFFICE MANAGER
Launched own real estate company, specializing in Denton & Collin New Homes & Luxury
1.
Apartments.
Developed and implemented strategic marketing plan for business with minimal overhead
2.
Built & Manage own real estate website.
3.
100% of my buyer’s are from referrals
4.
Visit home builder’s on a weekly basis, keeping updated on their current inventory & specials
5.
Visit/ call luxury apartment communities for their current inventory & specials
6.
Take internet apartment leads and coverting 40% to clients (industry internet lead coversion is
7.
15%).
Scheduling Appointments from internet leads for moving company.
8.
Created & Manage a drip e mail campain for real estate & moving company.
9.
Create, write, and design all marketing material for real estate & moving company.
10.
Self Generating leads through networking, web, print, and e mail marketing.
11.
Invoicing
12.
Accounts Receivable & Payable
13.
Excellent Follow up skills
14.
Provided impeccable customer service to my clients
15.
Kristie Uzelac
sept 06 july 09 Nhti realty/builder sales rep & manager/realtor
On Site Builder Representative for Bowen Family Homes and several custom builders. Top
Producer, every year!
Designed all marketing materials for realtor functions, e mail blast, print flyers, newspaper ads,
and outdoor signage
Coordinated all realtor functions at builder model.
Sales Manager for NHTI Realty
Created special presentation for builders & developer to be able to represent their homes &
community in Shaddock Creek Frisco, TX.
Presentation resulted in our real estate company earning the opportunity to represent 80% of the
custom builder’s in Shaddock Creek.
Only Real Estate Team that sold any homes in the development in 6 months.
Maintained MLS for all of the listings for NHTI Realty
Updated weekly builder reports for all sales consultants
Interviewed, Hired, & Trained for all administrative & builder sales positions for NHTI Realty
Sept 06-July 09 Intentional interiors/designer/partner
Partner in all designing & decorating of Bowen Family Homes Model (DFW and Austin)&
1.
inventory homes (DFW).
Merchandising of Model Homes
2.
Met with builders customers to help them pick out their colors, brick, flooring, lighting, ect. for
3.
their new home.
Placing Orders with Wholesalers
4.
Managed & Scheduled Sub Contractors
5.
Accounts Receivable/Payable, invoicing, & budgeting
6.
Coordinated & Managed Moves of Model Homes
7.
Managed & obtained necessary city inspections
8.
april 05-sept 06 frito lay- assistant to vp
Coordinated all department reports
9.
Coordinated and scheduled VP travel, meetings, & agenda.
10.
Scheduled department meetings, took care of memo’s, policy changes, ect for VP
11.
Accounts Receivable & invoices
12.
Sent out late payment notices
13.
APRIL 97-APRIL 05 dIGITIAL DOCUMENT SERVICES- OFFICE MANAGER/SALES
14. Invoicing, Accounts Receivable
15. Took care of any disputes with customers regarding invoicing
1025 Hayden Lane Aubrey, TX 76227 214-***-**** *******@*****************.***
Kristie Uzelac
16. Scheduled department meetings, took care of memo’s, policy changes, ect for President
17. Sending out late payment notices
18. Managed accounts receivable department
19. Produced necessary end of month & weekly reports and reported results to President
20. Interviewed, Hired, & Trained all employees for accounts receivable and front office positions
21. Ordered all office supplies
22. Customer Service Representative
23. Sales Digital Printing
Employment History _____________________________________________________________________
LIVING STYLE REALTY & CREATIVE MOVING SOLUTIONS – Aubrey, TX
Owner/Realtor/Office Manager July 09 to Present
NHTI REALTY & INTENTIONAL INTERIORS Frisco, TX
Realtor/Builder Sales Rep/Designer/Partner Sept 06 July 09
KELLER WILLIAMS REALTY & FREE MOVE TEXAS DALLAS, TX
Realtor/Apartment Locator July 05 Sept 06
FRITO LAY Plano, TX
Assistant to VP –April 05 Sept 06
DIGITAL DOCUMENT SERVICES Carrollton TX
Office Manager/Sales April 97 April 05
Education ______________________________________________________________________________
ARKANSAS TECH UNIVERSITY RUSSELLVILLE, AR
1990
UNIVERSITY OF ARKANSAS – FT.SMITH, AR
Associate’s Degree in Business 1989 & 1992
i
1025 Hayden Lane Aubrey, TX 76227 214-***-**** *******@*****************.***
Kristie Uzelac
1025 Hayden Lane Aubrey, TX 76227 214-***-**** *******@*****************.***
i References upon request.
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